Safety Improvement Specialist

NHS

  • Crawley, West Sussex
  • £64,455-74,896 per year
  • Permanent
  • Full-time
  • 2 days ago
The Safety Improvement Specialist will serve as a dedicated expert in Patient Safety and Clinical Human Factors (HF) and Ergonomics, providing specialist advice across the Trust. The post holder will apply evidence-based HF methods and tools to improve the reliability and safety of healthcare systems and processes.The post holder will play a key role in embedding HF principles into the Trust's operational processes, ensuring systems and strategies are designed with an understanding of human behaviour to reduce errors and promote a culture of continuous learning and a just culture. They will also support the development of HF awareness and capability across the Trust, driving improvement by exploring interactions between people, systems, and processes, and redesigning tasks, interfaces, and workflows to optimise safety and performance. The role prioritises a systems-based approach, focusing on enhancing system performance rather than assigning blame to individuals.Main duties of the jobo The post holder will provide specialist Human Factors and ergonomics advice on the strategic planning of Human Factors programmes and their implementation.o Deliver Human Factors and Ergonomics advice at an operational level across the Trust.o Work across directorates and divisions to deliver proactive strategies to reduce Human Factors and Ergonomics patient safety risks through provision of specialist advice. This will include working closely with teams and managers across the Trust to review work systems, processes and physical layouts, following up on incidents and near misses, examining trends in occurrence and making recommendations to managers at all levels to reduce risk.o Lead the safety improvement programme for the organisation.About us
  • Option to join NHS pension scheme
  • A minimum 27 days' holiday each year, increasing after 5 years' service.
  • Personal and professional development and training opportunities.
  • Salary Sacrifice schemes for cars or push bikes.
  • Access to occupational health and counselling services.
  • Award winning wellbeing hub
  • Back up buddy App
  • Access to NHS discounts, offering NHS employees a range of money-saving deals.
Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed.DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 8bSalary£64,455 to £74,896 a year not applicableContractPermanentWorking patternFull-timeReference number278-SIS-0925-ASJob locationsNexus House4 Gatwick RoadCRAWLEYRH10 9BGJob descriptionJob responsibilitiesPlease refer to Job Description and Person Specification. For an informal discussion about this position please contact Jo Turner, Deputy Chief Nurse at: Joanne.turner@secamb.nhs.uk Job descriptionJob responsibilitiesPlease refer to Job Description and Person Specification. For an informal discussion about this position please contact Jo Turner, Deputy Chief Nurse at: Joanne.turner@secamb.nhs.ukPerson SpecificationQualificationsEssential
  • Undergraduate or Postgraduate level qualification in Ergonomics/Human Factors.
  • Qualification / Training in Patient Safety
Desirable
  • Healthcare Professional with a relevant clinical qualification and registration
  • Postgraduate level qualification in a patient safety field
  • Technical membership / working towards Chartership with the Chartered Institute of Ergonomics and Human Factors or equivalent.
KnowledgeEssential
  • In depth knowledge and understanding of the theories and causes of harm in healthcare, including reliability, patient safety and human factors.
  • Ability to identify contributary factors to adverse events and use this insight to inform improvement plans and learning at local and organisational level
Desirable
  • Project Management
ExperienceEssential
  • Experience of working within a healthcare environment with patient safety and system-wide quality Teams.
  • Experience in implementing human factors and systems-thinking approaches to improve safety and reliability within complex healthcare environments
  • Proven ability to lead multidisciplinary teams in patient safety initiatives, fostering collaboration across diverse professional groups
  • Ability to apply advanced human factors methodologies and analytical techniques to identify system-level
Desirable
  • Experience and understanding of working within and/or with ambulance services oEvidence of change management
SkillsEssential
  • Able to provide and receive complex, sensitive or contentious information.
  • oExceptional interpersonal and influencing skills, with the ability to engage and inspire staff at all levels, promoting a culture of learning and continuous improvement.
Person SpecificationQualificationsEssential
  • Undergraduate or Postgraduate level qualification in Ergonomics/Human Factors.
  • Qualification / Training in Patient Safety
Desirable
  • Healthcare Professional with a relevant clinical qualification and registration
  • Postgraduate level qualification in a patient safety field
  • Technical membership / working towards Chartership with the Chartered Institute of Ergonomics and Human Factors or equivalent.
KnowledgeEssential
  • In depth knowledge and understanding of the theories and causes of harm in healthcare, including reliability, patient safety and human factors.
  • Ability to identify contributary factors to adverse events and use this insight to inform improvement plans and learning at local and organisational level
Desirable
  • Project Management
ExperienceEssential
  • Experience of working within a healthcare environment with patient safety and system-wide quality Teams.
  • Experience in implementing human factors and systems-thinking approaches to improve safety and reliability within complex healthcare environments
  • Proven ability to lead multidisciplinary teams in patient safety initiatives, fostering collaboration across diverse professional groups
  • Ability to apply advanced human factors methodologies and analytical techniques to identify system-level
Desirable
  • Experience and understanding of working within and/or with ambulance services oEvidence of change management
SkillsEssential
  • Able to provide and receive complex, sensitive or contentious information.
  • oExceptional interpersonal and influencing skills, with the ability to engage and inspire staff at all levels, promoting a culture of learning and continuous improvement.

NHS