Continuous Improvement Analyst (Secondment/FTC)

Govia Thameslink Railway

  • Three Bridges, West Sussex
  • £42,000 per year
  • Permanent
  • Full-time
  • 5 days ago
Continuous Improvement Analyst📍 Location: Three Bridges Railway Operating Centre / Hybrid
📅 Contract Type: Fixed Term (Maternity Cover - up to 17 months)
💰 Salary: Up to £42,000 (DOE)
📢 Department: Network Operations
🕒 Deadline to Apply: Friday 19th September 2025Make a Real Impact at GTR 🚀Are you passionate about data-driven decision-making, continuous improvement, and making things better every day? If so, we're looking for a Continuous Improvement Analyst to join our Network Operations team based at the state-of-the-art Three Bridges Railway Operating Centre.This is a unique opportunity to be at the heart of performance analysis, incident review, and service recovery for one of the UK's largest train operating companies.🔍 About the RoleAs a Continuous Improvement Analyst, you'll work closely with the Performance Manager and wider Network Operations team to:
  • Drive Data Insight: Analyse performance data, develop new metrics, automate reporting processes, and support the Visual Management process at various operational levels.
  • Improve Operations: Investigate incidents to identify root causes and areas for improvement in recovery times, response processes, and service quality.
  • Champion Compliance: Monitor how well key processes are followed and help shape better practices through evidence and insight.
🛠 What You'll NeedKnowledge & Experience
  • A strong understanding of railway performance and GTR's services
  • Familiarity with industry systems (e.g. TRUST, CCIL, etc.)
  • Hands-on experience with analytical tools like Excel (including VBA) and Power BI
  • Proven ability to work with large data sets, and present clear, meaningful insights
Skills
  • Excel and data visualisation skills
  • Excellent written and verbal communication
  • Attention to detail and a drive for high standards
  • A collaborative approach and a natural curiosity to learn and challenge the status quo
ValuesWe're proud to be Fair, Accountable, Collaborative, Transparent, and Open-Minded - and we're looking for someone who shares these principles. You'll also feel respected, valued, and safe working here.🌟 Why GTR?
  • Hybrid Working - Flexible blend of on-site and remote
  • Meaningful Work - Help shape real operational change
  • Team Culture - Join a supportive team that values your input
  • Development - Learn, grow, and stretch your analytical skills
👇 Sound Like You?If you're a detail-driven, insight-focused professional ready to make a difference in railway operations, we want to hear from you.Apply today and help us deliver a better, more efficient railway for our passengers.

Govia Thameslink Railway