Clinical Quality & Improvement Lead

IPRS Aeromed

  • Gatwick, West Sussex
  • £45,000-50,000 per year
  • Permanent
  • Full-time
  • 5 days ago
Company DescriptionWho is IPRS Aeromed?IPRS Aeromed is a leading independent supplier of scalable clinical and medical solutions, trusted by government, NHS, and private partners to provide rapid, high-quality care in complex environments. From paramedic-led medical repatriations to clinical support in secure settings, our skilled, experienced, and diverse clinical professionals work around the clock to respond where and when it matters most.We're in an exciting period of growth, expanding our team and service, so if you're motivated by a fast-moving and dynamic environment, have a desire for continuous improvement and are passionate about making a real difference, we would love you to join our team where care and compassion guide every decision,You'll join a company built on four core values Innovation, Diversity, Integrity, and Kindness and a culture where people are genuinely at the heart of everything we do.PositionIPRS Aeromed are currently recruiting for an Clinical Quality & Improvement Lead to join their expanding team based in the Gatwick office.You'll play a pivotal role in driving excellence across clinical governance, risk management, and regulatory compliance within IPRS Aeromed. This role leads the implementation and oversight of the integrated governance and risk platform (RADAR), ensuring robust monitoring of clinical standards, audit compliance, and continuous quality improvement.Acting as the CQC Nominated Individual, you will maintain the clinical risk register, investigate incidents and complaints, and identify areas of non-compliance, working closely with the Clinical Lead and Chief Medical Officer (CMO) to uphold regulatory standards. With a strong understanding of contractual obligations across business areas, the role supports the development of policies, procedures, and audit programmes, while fostering a culture of safety, learning, and improvement.The Clinical Quality & Improvement Lead will also contributes to strategic initiatives, including bid support and escalation cover, ensuring clinical leadership and governance are embedded throughout the organisation.The RoleAs Clinical Quality & Improvement Lead for IPRS Aeromed you will be responsible for:
  • Integrated Governance and Risk platform lead (RADAR).
  • Understanding of all business areas and their contractual obligations.
  • Measuring compliance with set audit standards.
  • Maintenance and control of the clinical risk register.
  • Being CQC Nominated Individual.
  • Controlling and having oversight of contractual and regulatory requirements including but not limited to the maintenance of all controlled drugs licences.
  • Collating and analysing trends and themes of events (all kinds) and risks.
  • Identifying areas of non-compliance with regulatory requirements as set by the CQC and communicating findings to the Clinical Lead and CMO.
  • Investigating incidents, complaints, and compliance irregularities or escalating as necessary to an appropriate investigator.
  • Maintaining continuing personal development and current knowledge of relevant law.
  • Supporting the development and continuous improvement of the clinical governance and compliance programme and where required implementation of robust controls and effective measurement.
  • Maintenance and storage of document library and version control (alongside group support)
  • Working with the divisional Governance, Risk, and Compliance team, and Aeromed Clinical teams to produce and maintain company specific policies and procedures.
  • Working with the Aeromed clinical team to establish and maintain the IPRS Aeromed Clinical Audit Programme.
  • Providing support/deputising for clinical escalation (as part of a wider team).
  • Supporting continuous improvement, annual reviews and quality improvement activities (with support from project management).
  • Supporting the bid process.
RequirementsTo be considered for this role, you'll need the following:Qualifications:
  • Adult Nursing BSc or equivalent NMC recognised qualification or Paramedic BSc or equivalent HCPC recognised qualification (E)
  • Registration with the Nursing and Midwifery Council (NMC) OR Health and Care Professions Council (HCPC) - with no investigations/suspensions current or pending (E)
  • Able to demonstrate Continuing Professional Development (E)
  • ACP, ANP, APP or Prescribing qualification (D)
Knowledge & Experience:
  • Autonomous and unsupervised clinical decision making (E)
  • Previous training/experience using incident reporting systems (E)
  • Clinical escalation point for advising clinical and non-clinical staff (E)
  • Incident or complaint investigation, root cause analysis, and risk management (E)
  • Risk management experience (E)
  • Clinical Audit or Quality Improvement (E)
  • Policy and procedure development (D)
  • Clinical leadership (E)
  • Delivering training and presentations (D)
  • Collating data and producing statistics (D)
  • Report writing (E)
  • Working with Microsoft 365 (E) and technically literate
  • Commercial Healthcare experience (D)
  • CQC nominated individual/registered manager experience (D)
Skills & Abilities:
  • Process evaluation and change management (D)
  • Curiosity and Critical problem-solving ability (E)
  • The ability to analyse and interpret information quickly (E)
  • Strong logical reasoning and decision making (E)
  • Excellent IT skills (E)
Other informationBenefits and Rewards:Salary £45,000 to £50,000 per annum dependent on experienceColleagues are essential to IPRS Aeromed, which is why we give so much in return for their hard work. In addition to a competitive salary, we offer a range of benefits, including:Professional Development OpportunitiesEmployee Assistance Programme including free confidential counsellingFree Parking and High-street discountsAnnual Leave = 25 daysMoving Day LeaveMembership of the Company pension schemeLife AssuranceRecruit a Friend bonus scheme - up to £1,500Environmental InitiativesWestfield Health Cash PlanFree Eye Tests every 2 yearsFree annual Flu-VaccinationIPRS Aeromed is committed to creating a diverse and inclusive workplace where all employees are valued, respected, and supported. We encourage applications from all individuals, regardless of their race, ethnicity, gender, gender identity, sexual orientation, age, disability, religious belief, or any other characteristic. We believe that diversity enriches our work environment and drives innovation, and we are dedicated to providing equal opportunities for all candidates and employees.We are committed to eliminating discrimination, fostering a culture of inclusion, and ensuring that all our recruitment, hiring, and workplace practices reflect the importance of equality and diversity. We welcome applications from people of all backgrounds and experiences and are dedicated to providing a supportive and inclusive workplace.As a Disability Confident Committed employer, at IPRS Aeromed, we ensure our recruitment process is inclusive and accessible.

IPRS Aeromed