Caravan Sales Administrator
Sun, Inc.
- Leyburn, North Yorkshire
- Permanent
- Full-time
- Interact with potential customers, providing excellent service by answering inquiries, addressing concerns, and offering information about available caravans and related services.
- Assist the sales team with administrative tasks, including preparing sales documentation, contracts, and invoices. Maintain accurate records of sales transactions, customer details, and payments.
- Manage and update databases and systems to ensure all information is accurate, up-to-date, and easily accessible.
- Schedule appointments and tours for potential customers to view caravans, coordinating with the sales team to ensure a seamless process.
- Organise and maintain both physical and digital filing systems for sales-related documents, such as contracts, agreements, and customer records.
- Work closely with the sales team, finance department, and other internal stakeholders to ensure smooth coordination and communication within the organisation.
- Ensure all sales paperwork is compliant with company policies and procedures, and that all documentation is completed accurately and on time.
- Prior experience in a customer-facing role is highly desirable, with a proven ability to deliver excellent service and handle aftersales interactions.
- Proficiency in Microsoft Excel, Word, and other business software is essential for managing documentation and sales processes.
- Strong verbal and written communication skills are crucial for interacting with customers, contractors, and colleagues at all levels. Building close working relationships with centrally based sales processing teams is essential.
- The role supports a park that operates seven days a week, so the ability to work weekends and adapt to changing schedules is important.
- Excellent organisational abilities are required to manage aftersales, holiday home sitings, and contractor works effectively. The ability to work independently and under pressure is a must.
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.
We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the Help@hand app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme