
Finance Administrator
- Darlington, County Durham
- Permanent
- Full-time
- Invoice for cases
- Collect outstanding funds from employees and employers by e-mail and telephone
- Complete administration duties in an accurate and effective manner in accordance with the daily schedule. To include emails and telephone enquiries.
- Deliver a high standard of customer service, ensuring that each customer is happy with the service that they have received
- Work as part of a team to ensure service level agreements are adhered to
- Create and maintain consistent and accurate records
- Administration experience ideally in finance or credit control
- Excellent numeracy and data inputting skills.
- Accuracy, attention to detail and quality management 'get it right first time'
- Strong communication skills and call handling ability
- Comfortable to chase and collect outstanding funds by telephone and e-mail
- Strong written communication skills
- Microsoft Office Applications
- Project Management skills - Ability to understand and interpret project plans. Ability to evaluate and track progress
- A basic understanding of pensions
- 23 days’ holiday (rising to 27) with the opportunity to buy extra leave
- Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more
- Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice
- Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform