
Application Support Analyst
- Cirencester, Gloucestershire
- £27,000-35,000 per year
- Permanent
- Full-time
- supporting a variety of systems & software (resolving incidents, service requests etc.)
- monitoring softwares & applications ensuring uninterrupted service
- investigating, troubleshooting and resolving issues, performing root cause analysis
- creating & updating technical guides and support procedures
- collaborate with internal and external technical teams (supporting release cycles etc.)
- previous experience gained in a similar Application Support, Product Support, Software Support role
- experience within a financial services environment
- excellent communication and customer service skills
- strong attention to detail, methodical and highly organised