Administrator – £25,400 pa prorata

Elite Personnel Services

  • Leeds
  • £25,400 per year
  • Contract
  • Full-time
  • 29 days ago
Do you have Administration experience? Would you like to work within a multi award-winning company with ambitious growth plans, a great team culture and outstanding benefits? Is Leeds, West Yorkshire convenient for you? If so, this could be the perfect job for you!Your duties as Administrator will include:
  • Communicating effectively with customers post-sale and pre-installation, via email or live chat (Intercom), ensuring alignment with business policies and processes
  • Providing clear, accurate, and timely information about products and services, with the aim of achieving positive outcomes for customers
  • Maintaining accurate and up-to-date records on the admin platform to ensure correct documentation for each job
  • Managing and resolving customer emails efficiently, ensuring all issues are addressed in a timely manner
  • Ensuring all customers receive relevant and timely support, tailored to their specific circumstances
  • Updating in-house systems and Excel documentation as necessary, ensuring all information is current and accurate
  • Assisting with planning and administrative duties as required to support team operations
You will have:
  • A flexible and adaptable approach, with the ability to handle a range of tasks and workloads
  • Good IT literacy, with proficiency in mainstream software (Excel, Email, Word)
  • Commitment to achieving the best outcomes for customers, with a focus on delivering excellent service, being passionate about providing exceptional service levels and ensuring customer satisfaction
  • The ability to liaise effectively with colleagues and customers
In addition, you will be self-motivated, confident working independently, as well as being a team player, respectful, caring, compassionate and patient with a strong work ethic and desire to provide an outstanding customer experience.In return, our client offers a great working environment, free onsite parking, outstanding facilities and a very, very generous benefits package!This role is initially a 6-month fixed term contract with a view to permanent.So, if you are interested in being part of a great organisation, please contact Deborah IMMEDIATELY on 01274 865878 or 07572 050083 to discuss further.Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.Share:

Elite Personnel Services