
Administrator – £25,400 pa
- Leeds
- £25,400 per year
- Permanent
- Full-time
- Communicating effectively with customers
- Providing clear, accurate, and timely information about products and services, with the aim of achieving positive outcomes for customers
- Maintaining accurate and up-to-date records
- Managing and resolving customer emails efficiently, ensuring all issues are addressed in a timely manner
- Ensuring all customers receive relevant and timely support, tailored to their specific circumstances
- Updating in-house systems and Excel documentation as necessary, ensuring all information is current and accurate
- Assisting with planning and administrative duties as required to support team operations
- Previous admin experience
- A flexible and adaptable approach, with the ability to handle a range of tasks and workloads
- Good IT literacy, with proficiency in Word, Excel and Outlook
- Commitment to achieving the best outcomes for customers, with a focus on delivering excellent service, being passionate about providing exceptional service levels and ensuring customer satisfaction
- The ability to liaise effectively with colleagues and customers