Business Process Analyst- Glasgow
- Glasgow
- Permanent
- Full-time
Location: Glasgow (Hybrid) | Practice Area: Capital Markets | Type: PermanentTurn complex processes into clear, measurable improvements.The Role
We're seeking a Business Process Specialist to join our Capital Markets practice, focused on supporting clients to improve operational performance, risk control, and process clarity. You'll work directly with stakeholders to map end-to-end processes, identify key risks and opportunities, and champion the use of tools like IBM Blueworks. If you're passionate about transforming business operations through structured methodologies and effective engagement, we'd love to hear from you.What You'll DoLead workshops to map cross-functional processes and capture insights from stakeholdersDocument detailed process maps using IBM Blueworks (or similar) for clarity and consistencyAnalyse operations to identify key risks, control gaps, and areas for optimisationProvide coaching and support to colleagues on best practice process mappingMonitor process KPIs and recommend continuous improvementsWhat We're Looking For5+ years' experience in process mapping, improvement, or business analysis within financial servicesProven ability to apply BPMN and process documentation standardsProficiency in IBM Blueworks or equivalent toolsStrong analytical skills with the ability to simplify complex operationsConfident communicator, capable of working with both technical and non-technical teamsBonus Points ForKnowledge of operational, financial, regulatory, or compliance risk frameworksExperience supporting large-scale transformation or regulatory programmesFamiliarity with risk and controls mapping in financial institutionsPrevious consulting experience within capital marketsTraining delivery experience or mentoring on process tools like IBM BlueworksWhy Join CapcoDeliver high-impact technology solutions for Tier 1 financial institutionsWork in a collaborative, flat, and entrepreneurial consulting cultureAccess continuous learning, training, and industry certificationsBe part of a team shaping the future of digital financial servicesHelp shape the future of digital transformation across FS & EnergyWe offer a competitive, people-first benefits package designed to support every aspect of your life:Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.
Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.
Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.
Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.
Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.
Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick-workshops, certifications, e-learning-your growth, your way. Also, Business Coach assigned from Day One: Get one-on-one guidance to fast-track your goals and accelerate your development.
Healthcare Access: Convenient online GP services.
Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.Inclusion at Capco
We're committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know - we'll be happy to help. We value each person's unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration - a mindset that shapes how we work with clients and each other every day.