The Oaks Medical Centre is looking for a skilled and experienced Medical Secretary to join our dedicated and hardworking team.Main duties of the jobThe post holder will be expected to provide efficient and effective medical secretarial support to the clinical team, which include GP's, ANP's, Paramedics, Physician Associates.About usThe Oaks Medical Centre employs around 60 staff members which includes Clinical and Non-Clinical Teams. Staff wellbeing and the retention of our staff members is one of main objectives.Our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making The Oaks an incredible workplace.DetailsDate posted28 August 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-time, Part-time, Flexible workingReference numberA4814-25-0020Job locations199 Shady LaneBirminghamB44 9ERChester Road Doctors Surgery119 Chester RoadStreetlySutton ColdfieldWest MidlandsB74 2HEJob descriptionJob responsibilitiesKey ElementsEnquires from Patients are efficiently and courteously handledAll referral, administration correspondence, filing and record keeping of administration documents are undertaken.Specific Tasks:Typing referrals/letters/admin etc.Type referrals/letters memo's etc. from wither tasks, scans or hand written notesFilingFast Track referralsRaise in patients records onto eRS. Write details of fast track referrals in book.Periodically check that all fast track referrals have been issued an appointment date at hospital.eRS ReferralsRaise eRS referrals in patients recordsKeep track that patients have booked appointmentsX-Ray Requests/Community referralsEmail appropriate departmentsUpdate patients recordsScanned DocumentsRead to see what is required and action as appropriate to complete documents in a timely mannerPostPut post through franking machine and send to reception for collectionPut hospital post in correct bagsTelephoneAnswer internal and external calls - patient and clinicians enquiriesKeeping system up to dateKeep computer information up to date (letterheads, referral forms etc.)Upload new letters and referral forms onto SystemOneThe post holder may be requested to perform other reasonable tasks within the remit of the post. Job descriptionJob responsibilitiesKey ElementsEnquires from Patients are efficiently and courteously handledAll referral, administration correspondence, filing and record keeping of administration documents are undertaken.Specific Tasks:Typing referrals/letters/admin etc.Type referrals/letters memo's etc. from wither tasks, scans or hand written notesFilingFast Track referralsRaise in patients records onto eRS. Write details of fast track referrals in book.Periodically check that all fast track referrals have been issued an appointment date at hospital.eRS ReferralsRaise eRS referrals in patients recordsKeep track that patients have booked appointmentsX-Ray Requests/Community referralsEmail appropriate departmentsUpdate patients recordsScanned DocumentsRead to see what is required and action as appropriate to complete documents in a timely mannerPostPut post through franking machine and send to reception for collectionPut hospital post in correct bagsTelephoneAnswer internal and external calls - patient and clinicians enquiriesKeeping system up to dateKeep computer information up to date (letterheads, referral forms etc.)Upload new letters and referral forms onto SystemOneThe post holder may be requested to perform other reasonable tasks within the remit of the post.Person SpecificationQualificationsEssential
