Medical Secretary

NHS

  • Birmingham
  • Permanent
  • Full-time
  • 8 days ago
Scott Arms Medical Centre is a busy Practice looking to recruit a friendly, hardworking and enthusiastic medical secretary to join our existing Medical Secretary Team. Experience of secretarial work within a GP Practice or other NHS setting is preferred, but training will be given.Main duties of the jobTo provide an efficient audio, copy typing and word processing service for GPs as required. This includes the typing of letters, reports, patient referrals, in an accurate manner.Checking Task list for new referrals and those awaiting results or reportsChecking workflow and processing incoming lettersChecking eRS worklist for rejections and redirections and deal with all related queries from patients and hospitals.All patient correspondence to hospitals must contain their NHS number.To receive incoming and initiate outgoing telephone calls to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.Maintain confidentiality at all timesBe adaptable, amiable and willing to take on new tasksWilling to provide overtime cover for holiday and sickness if requiredAbout usScott Arms Medical Centre is a forward thinking, friendly practice based in Great Barr with a population of approximately 11,500 patients.We are a 3 Partner team supported by dedicated teams of Salaried GPs, ANP's, PA's, Clinical Pharmacist's, MHP, Nurses, HCA, ARRS Staff, Administration and Reception Staff.DetailsDate posted26 August 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-timeReference numberA4532-25-0006Job locationsScott Arms Medical CentreWhitecrestBirminghamB43 6EEJob descriptionJob responsibilitiesThe secretarial team is responsible for dealing with all clinical correspondence and related queries.At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant.Major duties and responsibilities:Secretarial Duties:Typing of all medical correspondence from the GP partners or locum GPs to hospital consultants, outside agencies and other bodies and handling any related queries in a timely and efficient manner.
  • Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.
  • Record all contact regarding patients on the clinical system.
  • Complete fast track referrals via the ERS system.
  • Complete e-referrals and code accordingly.
  • Check for, chase up and action e-referral rejections.
  • Chase and follow up requests from patients and clinicians.
  • Docman and SystmOne tasks to be actioned in a timely manner
  • Re-routing of bloods to other GPs to be actioned twice daily
  • Telephone contact with outside agencies.
  • To perform any other task as required, appropriate to the role of a medical secretary.
Provide other administrative cover as required. Job descriptionJob responsibilitiesThe secretarial team is responsible for dealing with all clinical correspondence and related queries.At all times total confidentiality must be maintained in that no information about patients, or the practice, either medical or non-medical, is disclosed to persons other than those employed or attached to the practice for whom such information is relevant.Major duties and responsibilities:Secretarial Duties:Typing of all medical correspondence from the GP partners or locum GPs to hospital consultants, outside agencies and other bodies and handling any related queries in a timely and efficient manner.
  • Typing of all clinical and non-clinical administration from the practice manager, ANP, practice nurse, attached staff etc.
  • Record all contact regarding patients on the clinical system.
  • Complete fast track referrals via the ERS system.
  • Complete e-referrals and code accordingly.
  • Check for, chase up and action e-referral rejections.
  • Chase and follow up requests from patients and clinicians.
  • Docman and SystmOne tasks to be actioned in a timely manner
  • Re-routing of bloods to other GPs to be actioned twice daily
  • Telephone contact with outside agencies.
  • To perform any other task as required, appropriate to the role of a medical secretary.
Provide other administrative cover as required.Person SpecificationQualificationsEssential
  • Qualifications
  • Essential
  • Previous work experience as a Medical Secretary
  • Excellent telephone manner
  • Excellent communication skills
  • Excellent organisation skills
  • Excellent ability to prioritise tasks and complete to deadlines
Person SpecificationQualificationsEssential
  • Qualifications
  • Essential
  • Previous work experience as a Medical Secretary
  • Excellent telephone manner
  • Excellent communication skills
  • Excellent organisation skills
  • Excellent ability to prioritise tasks and complete to deadlines

NHS