Medical Support Secretary

NHS

  • Walsall
  • £24,465 per year
  • Permanent
  • Part-time
  • 10 hours ago
To provide an efficient, effective and secretarial support service as directed by Medical Secretary Team Leader to support the smooth running of the clinical team for the Dermatology service cross site.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.Main duties of the job1. Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.2. Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.3. To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.4. Maintain, collate and compile data/information from appropriate IT packages i.e. Lorenzo, Fusion etc. in a prompt and efficient manner.About usWalsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.DetailsDate posted01 September 2025Pay schemeAgenda for changeBandBand 2Salary£24,465 a year per annumContractPermanentWorking patternPart-timeReference number407-MLTC-7294015-AJob locationsManor HospitalMoat RoadWalsallWS2 9PSJob descriptionJob responsibilities
  • Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
  • Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
  • To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
  • Maintain, collate and compile data/information from appropriate IT packages i.e. Careflow, Fusion etc. in a prompt and efficient manner.
  • Provide secretarial support relating to office procedures including photocopying, filing, faxing, ordering and tracking medical records, dealing with incoming and outgoing post as required.
  • Arranging meetings for departmental team members as directed by Medical Secretaries.
  • Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.
  • Maintain an up to date and accurate filing system so items can be retrieved quickly and efficiently.
  • Order and maintain stationery supplies as required.
  • 10. Provide cross cover in the absence of colleagues.
Job descriptionJob responsibilities
  • Assists and supports team of Medical Secretaries to provide a comprehensive, medical audio and word-processing service to the clinical team to include the typing of clinic letters and discharge summaries using advanced keyboard skills.
  • Communicate effectively with all members of the multi-disciplinary team including medical staff both internally and externally as required. Convey information to Medical Secretaries for action as appropriate.
  • To use electronic data systems to make patient appointments under the supervision of Medical Secretaries.
  • Maintain, collate and compile data/information from appropriate IT packages i.e. Careflow, Fusion etc. in a prompt and efficient manner.
  • Provide secretarial support relating to office procedures including photocopying, filing, faxing, ordering and tracking medical records, dealing with incoming and outgoing post as required.
  • Arranging meetings for departmental team members as directed by Medical Secretaries.
  • Answer a wide range of internal and external calls, referring to Medical Secretaries where appropriate.
  • Maintain an up to date and accurate filing system so items can be retrieved quickly and efficiently.
  • Order and maintain stationery supplies as required.
  • 10. Provide cross cover in the absence of colleagues.
Person SpecificationQualificationsEssential
  • oGCSE (Grade C or above) or equivalent qualification in English
  • oAudio typing qualification or experience
  • oNVQ Level 3 or equivalent experience
ExperienceEssential
  • oPrevious experience in office environment
  • oBasic knowledge of a range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
Desirable
  • oPrevious experience of working in a Healthcare environment
SkillsEssential
  • oAbility to work on own initiative, independently and as part of a team
  • oGood verbal and written communication skills
  • oAbility to prioritise workload in order to meet deadlines
  • oAdvanced keyboard skills, IT and administrative skills
  • oClear understanding of confidentiality and data protection issues
Desirable
  • oAn understanding of medical terminology
FlexibilityEssential
  • oFlexible approach in order to meets the needs of the department
  • oWork as part of a team in a busy environment
Desirable
  • oAbility to sit in restricted position for substantial period of working time whilst undertaking typing tasks, where use of VDU is continuous
  • oFrequent requirement for concentration where work pattern is unpredictable
Person SpecificationQualificationsEssential
  • oGCSE (Grade C or above) or equivalent qualification in English
  • oAudio typing qualification or experience
  • oNVQ Level 3 or equivalent experience
ExperienceEssential
  • oPrevious experience in office environment
  • oBasic knowledge of a range of Microsoft Office Programmes (i.e. Word/Outlook/Excel/PowerPoint)
Desirable
  • oPrevious experience of working in a Healthcare environment
SkillsEssential
  • oAbility to work on own initiative, independently and as part of a team
  • oGood verbal and written communication skills
  • oAbility to prioritise workload in order to meet deadlines
  • oAdvanced keyboard skills, IT and administrative skills
  • oClear understanding of confidentiality and data protection issues
Desirable
  • oAn understanding of medical terminology
FlexibilityEssential
  • oFlexible approach in order to meets the needs of the department
  • oWork as part of a team in a busy environment
Desirable
  • oAbility to sit in restricted position for substantial period of working time whilst undertaking typing tasks, where use of VDU is continuous
  • oFrequent requirement for concentration where work pattern is unpredictable

NHS