IT Transformation Change Manager

Trent & Dove Housing

  • Burton upon Trent, Staffordshire
  • £56,000 per year
  • Permanent
  • Full-time
  • 21 days ago
At Trent & Dove, we are driven to provide homes and services that transform homes, lives and communities. Technology and Data are at the heart of our strategies to deliver better services, improve efficiency, and empower our teams.It’s an exciting time to join Trent & Dove as we are building a new in-house IT Transformation Team to drive change in the way we use business applications and data. Join us and play your part in improving efficiency, service delivery, data excellence and all customer and stakeholder’s expectations.About youYou will own the people side of IT systems and data transformation, playing a key role in ensure that improvements to IT business applications and data maturity are fully adopted and deliver their intended benefits. You will lead on the design and implementation of a change management methodology that underpins IT applications and data transformation with two-way communication, engagement and training, building confidence in and ownership of IT across the business. You will lead on assurance that the return on investment dependent on people will be realised, embedding change through processes and procedures, behaviours and ways of working. You will be strong at building relationships with internal customers, always maintaining a strong focus on the customer, social impact and business performance.Skills should include:
  • Robust knowledge of organisational change management frameworks (e.g., ADKAR, Prosci) and/or Change Management qualification (e.g. BCS Agile CA, BCS Agile BA, ECBA, CCMP, Prosci Change Management Certification).
  • Strong interpersonal/communication skills and proven experience in high quality stakeholder management.
  • Strong understanding of business processes and IT business applications and experience of supporting the people elements of IT applications change.
  • Significant experience of working with project management methodologies, particularly supporting benefits tracking and realisation.
  • Experience of Social Housing or transferable experience of regulated or social purpose organisations
We offer well maintained, affordable homes across East Staffordshire, South Derbyshire, and North West Leicestershire.Over 6,000 properties, ranging from sheltered accommodation to family homes and everything in between.We are driven to make a difference to people's lives and reduce homelessness in our region. By providing affordable homes and a wide range of supporting services we enable people and communities to thrive and enjoy life. Our Mission is to Transform Homes, Lives, and Communities in our region, and for more than 21 years now that is exactly what we have been doing.

Trent & Dove Housing