Compliance Operations Coordinator

ISS Facility Services

  • London
  • Permanent
  • Full-time
  • 9 days ago
ISSCompliance Operations CoordinatorLocation: London, E14 9SHHours of work: 45Contract Type: PermanentThis role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.We are looking for a Compliance Operations Coordinator to join our boutique technical solutions team.Acting as the central link between client operations, ISS KAN and subcontractors, you will play a key role in coordinating safe, efficient, and quality-led reactive and planned engineering solutions.Job DescriptionIn this role, you’ll use your knowledge of technical operations to streamline processes, manage resources, and report on activities to ensure smooth delivery for our clients.You’ll also work across multiple platforms, engage with preferred supply partners, and collaborate closely with colleagues in NRM, KAN and Operations Performance.This is a great opportunity for someone with strong organisational and technical coordination skills who enjoys working in a fast-paced environment with a variety of stakeholders.Key Responsibilities
  • Ensure client sites remain safe, compliant and fully documented in line with internal standards and external regulations.
  • Act as the central point of contact, coordinating requests between clients, ISS teams and stakeholders.
  • Log, allocate and track reactive works via Maximo, prioritising to meet KPIs and business needs.
  • Maintain and update PPM trackers, ensuring planned works and statutory compliance are completed on time.
  • Manage subcontractors, including quotations, purchase orders, permits and performance monitoring.
  • Track and report on costs, WIP and compliance data, producing reports for stakeholders.
  • Support mobilisation, asset management, audits and tender opportunities to deliver effective operational solutions.
Professional and Personal Competencies/Qualifications
  • Strong knowledge of FM maintenance processes and ISS ways of working.
  • High level of organisation, accuracy, and attention to detail.
  • Excellent written and verbal communication skills.
  • Proficient in Maximo or similar CAFM systems.
  • Skilled in Microsoft Office (especially Excel) and ISS platforms (FMS, Insight, Coupa, RotaCloud).
  • Effective time management with the ability to prioritise and meet deadlines.
  • Adaptable, service-focused and passionate about workplace experience.
The CompanyISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlaceISS is proud to be a diverse and inclusive employer.ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational backgroundOur passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.If you have any further queries regarding this role, please contact the Resourcing Team by emailingPlease click on the following link for more information on this role:If you are interested in learning about other opportunities at ISS, please join our Talent community by clicking on the following link:To find out more about what we do click here -grammarly-desktop-integration data-grammarly-shadow-root="true"/grammarly-desktop-integration

ISS Facility Services