About usThe UCL School of Management is home to UCL’s business and management research and education programmes. The School has forged a reputation for world-leading research and teaching in the areas of innovation management, the creation and growth of technology-intensive organisations, business analytics, and entrepreneurship.The 2021 Research Excellence Framework (REF) rated the majority of the research performed in the UCL School of Management as “world-leading” or “internationally excellent”; at 95% this was the second highest percentage of any business school in the UKThe School is a member of the Chartered Association of Business Schools. Our academic staff, comprised of 95 academic and education faculty, is organised around five research groups, Strategy & Entrepreneurship, Organisations & Innovation, Operations & Technology, Marketing & Analytics, and Finance, Accounting & Economics. We offer innovative undergraduate, postgraduate, PhD, MBA and executive programmes in Management, Entrepreneurship, Business Analytics, Information Management Systems, and Finance, designed to prepare students for leadership roles in the next generation of innovation-intensive organisations.The School is home to over 2,000 students, with more than 55% from outside the UK. The School’s faculty members also come from all over the world, with PhDs from Harvard, MIT, Stanford, Columbia, UCLA, Northwestern, Cornell, Duke, Cambridge, and London Business School among others.This is an exciting time to join the UCL School of Management as it is embarking on a significant expansion plan which will see it deliver on a new strategy to double in size over the next five years. An increase in degree programmes and staff will ensure that we continue our mission to deliver the next generation of socially conscious entrepreneurial leaders, who will tackle the world’s greatest challenges.Further information about the School can be found here: https://www.mgmt.ucl.ac.uk/About the roleWe are recruiting 2 full-time Programme Administrator posts. The role will specialise in administering all matters relating to the teaching and learning activities of the designated programme(s), ensuring effective procedures are documented and adopted for dealing with enquiries, applications, induction, module selections, student queries, assessments, student support, committees and events. The post will lead in achieving a high quality and timely service to current and prospective students, alumni and staff relating to the designated programmes/modules and beyond. The post plays a key role in the development of the School of Management Teaching and Learning Support Team.This role is eligible for hybrid working with a minimum of 40% on site.This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit https://www.ucl.ac.uk/human-resources/conditions-service-research-teaching-and-professional-services-staff for more information.About youThe successful candidate will need to demonstrate the following criteria:
An undergraduate degree or similar level of professional education (i.e. professional development qualification) or equivalent experience in a similar role
Previous experience of working in teaching and learning administration in a Higher Education environment
Demonstrable experience of enhancing the student lifecycle from application to graduation
Familiarity with Moodle or equivalent virtual learning environments
Familiarity with student systems such as Student Information Systems and Admissions platforms (or equivalent)
Excellent planning, organisational and decision-making skills, including the ability to multitask and problem solve effectively, and to be proactive, creative and pragmatic whenever required
Ability to understand complex sets of policies and procedures, and inform relevant stakeholders accordingly
Please see the attached job description and person specification for full details. Please also read the attached Candidate Guidance document. When completing your supporting statement, please tell us, using examples, how you meet the essential criteria listed in the job description.What we offerAs well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
Additional 5 days’ annual leave purchase scheme
Defined benefit career average revalued earnings pension scheme (CARE)
Cycle to work scheme and season ticket loan
Immigration loan
Relocation scheme for certain posts
Enhanced maternity, paternity and adoption pay
Employee assistance programme: Staff Support Service
Discounted medical insurance
Visit https://www.ucl.ac.uk/work-at-ucl/rewards-and-benefits to find out more.Our commitment to Equality, Diversity and InclusionAs London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.These include people from Black, Asian and ethnic minority backgrounds; disabled people; and for our Grade 9 and 10 roles, women.Available documents
