Data Quality Administrator

NHS

  • St Austell, Cornwall
  • Permanent
  • Full-time
  • 13 days ago
We are looking for a Data Quality Administrator. The role is as part of the data quality team working with and supporting the Data Managers.St Austell Healthcare is a paper-light environment, and all internal and external patient correspondence is stored within the correct patients electronic medical record on the practice clinical system, SystmOne. It is important that documents are easily located by all clinical and non-clinical staff.Advantages Include:
  • 6 weeks holiday plus bank holidays per year
  • NHS Pension Scheme membership
  • Salary sacrifice electric car & bike schemes
  • Free staff wellbeing support
Main duties of the jobThe main elements of the role are:Processing all incoming correspondence (paper and electronic);Read coding critical elements of the information;Summarising Medical Records for newly registered patients;Support the data quality managers with the management of patients with long term conditions recalling them for annual reviews and taking responsibility for certain groups/cohorts of patients as experience in the work grows.About usSt Austell Healthcare has a strong multidisciplinary team comprising GPs, ANPs, Nurses, Paramedics and Pharmacists and an ethos for innovation and collaboration with health and social care partners.We are an award winning, happy team and take pride in our work and the care we offer our 38,000 patients.We are constantly seeking new ways of working to enhance service provision and the patient experience, introducing new technologies and methods of working to meet the expectations of our patient group. We are ambitious and wish to provide the best service we can for the people of St Austell and Mevagissey.DetailsDate posted21 August 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternFull-time, Part-timeReference numberA0543-25-0007Job locations1 Wheal NortheySt AustellCornwallPL25 3EFJob descriptionJob responsibilitiesJob SummaryThe main elements of the role are:Processing all incoming correspondence (paper and electronic);Read coding critical elements of the information;Summarising Medical Records for newly registered patients;Support the data quality managers with the management of patients with long term conditions recalling them for annual reviews and taking responsibility for certain groups/cohorts of patients as experience in the work grows.Duties and ResponsibilitiesThe duties and responsibilities to be undertaken may include any of the items in the following list. Duties may be varied from time to time under the direction of the Team Lead, dependent on current & evolving practice workload and staffing levels. This role will be supported by other team members.Data processing:Sort and date stamp all incoming patient related mailScan patient related documents onto their electronic medical record within 24 hours, and retain original for 1 month.Access all letters received electronically/via post and action as appropriateAdd any additional information about the source of the documentForward letters for coding or action to the appropriate teams or individualsUpdate patients Summary Care Records and resolve any consent conflictsCheck GMS1s for care homes and veterans. Also check the details have been entered correctly and the patient is registered at the correct site with a corresponding usual GP.Scan and code new patient questionnaires and send alcohol audit questionnaires if required.Send letters to known Carers who are our patients, and action as appropriateCode deceased patients, inform all staff at SAHC & data quality at RCH TreliskeInform home oxygen, Macmillan and District Nurses if any of their patients have passed awayCode newly pregnant patients and send them the information to self-refer to the midwivesData quality searches to ensure accurate registration data (eg titles and correct phone numbers), and update these as needed.Summarising Records:Following training the post holder will summarise incoming medical records onto SystmOne for newly registered patients following protocols that are in place.Read coding:Following training the post holder will be able to read code patient correspondence highlighting the key points for both clinical and non-clinical staff to assess in future.Management of patients with Long Term Conditions:Support and deputise for the Data Quality Managers in managing and recalling specific cohorts of patients for regular reviews:
  • Patients on disease registers in line with QOF requirements
Job descriptionJob responsibilitiesJob SummaryThe main elements of the role are:Processing all incoming correspondence (paper and electronic);Read coding critical elements of the information;Summarising Medical Records for newly registered patients;Support the data quality managers with the management of patients with long term conditions recalling them for annual reviews and taking responsibility for certain groups/cohorts of patients as experience in the work grows.Duties and ResponsibilitiesThe duties and responsibilities to be undertaken may include any of the items in the following list. Duties may be varied from time to time under the direction of the Team Lead, dependent on current & evolving practice workload and staffing levels. This role will be supported by other team members.Data processing:Sort and date stamp all incoming patient related mailScan patient related documents onto their electronic medical record within 24 hours, and retain original for 1 month.Access all letters received electronically/via post and action as appropriateAdd any additional information about the source of the documentForward letters for coding or action to the appropriate teams or individualsUpdate patients Summary Care Records and resolve any consent conflictsCheck GMS1s for care homes and veterans. Also check the details have been entered correctly and the patient is registered at the correct site with a corresponding usual GP.Scan and code new patient questionnaires and send alcohol audit questionnaires if required.Send letters to known Carers who are our patients, and action as appropriateCode deceased patients, inform all staff at SAHC & data quality at RCH TreliskeInform home oxygen, Macmillan and District Nurses if any of their patients have passed awayCode newly pregnant patients and send them the information to self-refer to the midwivesData quality searches to ensure accurate registration data (eg titles and correct phone numbers), and update these as needed.Summarising Records:Following training the post holder will summarise incoming medical records onto SystmOne for newly registered patients following protocols that are in place.Read coding:Following training the post holder will be able to read code patient correspondence highlighting the key points for both clinical and non-clinical staff to assess in future.Management of patients with Long Term Conditions:Support and deputise for the Data Quality Managers in managing and recalling specific cohorts of patients for regular reviews:
  • Patients on disease registers in line with QOF requirements
Person SpecificationQualificationsEssential
  • Educated to GCSE grade C and above in Maths and English or equivalent or substantial experience in similar role will be considered
Desirable
  • NVQII in customer care
  • AMSPAR certificate
  • CLAIT certificate
ExperienceEssential
  • Good keyboard/IT skills
  • Experience of working in a busy environment
  • Knowledge of medical terminology
  • Awareness of confidentiality and data protection when handling sensitive information
Desirable
  • Previous experience within general practice
  • Knowledge of Data Protection Act and how this is applied in General Practice
  • Experience of using SystmOne computer system
  • Awareness of the importance of safeguarding and procedures
  • Read coding experience
  • Summarising of Medical Notes
  • Previous experience of working in a pressured environment
  • Document scanning
SKILLSEssential
  • Self-motivated with the ability to use own initiative
  • Ability to cope with change
  • Able to work on own initiate and as part of a multi-disciplinary team
  • Be able to multi-task and follow tasks through to their conclusion
  • Ability to work with changing, and sometimes conflicting priorities, with supervision
  • Ability to remain clam, friendly and professional under pressure
  • Ability to solve problems within area of work/knowledge
  • Good level of computer literacy.
  • Effective oral communication and interpersonal skills
Desirable
  • Demonstrable experience of SystmOne.
  • Demonstrable communication and people skills
  • Flexible in approach to work
  • Interested in/aptitude for learning new skills/taking on new challenges
Person SpecificationQualificationsEssential
  • Educated to GCSE grade C and above in Maths and English or equivalent or substantial experience in similar role will be considered
Desirable
  • NVQII in customer care
  • AMSPAR certificate
  • CLAIT certificate
ExperienceEssential
  • Good keyboard/IT skills
  • Experience of working in a busy environment
  • Knowledge of medical terminology
  • Awareness of confidentiality and data protection when handling sensitive information
Desirable
  • Previous experience within general practice
  • Knowledge of Data Protection Act and how this is applied in General Practice
  • Experience of using SystmOne computer system
  • Awareness of the importance of safeguarding and procedures
  • Read coding experience
  • Summarising of Medical Notes
  • Previous experience of working in a pressured environment
  • Document scanning
SKILLSEssential
  • Self-motivated with the ability to use own initiative
  • Ability to cope with change
  • Able to work on own initiate and as part of a multi-disciplinary team
  • Be able to multi-task and follow tasks through to their conclusion
  • Ability to work with changing, and sometimes conflicting priorities, with supervision
  • Ability to remain clam, friendly and professional under pressure
  • Ability to solve problems within area of work/knowledge
  • Good level of computer literacy.
  • Effective oral communication and interpersonal skills
Desirable
  • Demonstrable experience of SystmOne.
  • Demonstrable communication and people skills
  • Flexible in approach to work
  • Interested in/aptitude for learning new skills/taking on new challenges

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