Administrator - Talking Therapies

NHS

  • Roche, Cornwall
  • £24,937-26,598 per year
  • Permanent
  • Full-time
  • 13 days ago
This job is currently only open to people who already work for the NHS in Cornwall or the Isles of Scilly.We are committed to supporting our dedicated staff, so only current employees of the following organisations can apply:
  • Cornwall Foundation Trust
  • Royal Cornwall Hospitals NHS Trust
  • Cornwall and Isles of Scilly Integrated Care Board
If you do not currently work for one of these NHS organisations, your application will not be considered at this time.Looking for a new challenge?Then join us as an Administrator.Cornwall and the Isles of Scilly recognise the importance of Improving Access to Psychological Therapy for our community, and Cornwall Partnership NHS Foundation Trust is investing substantially in our Talking Therapies service to improve care.This is a really exciting time to join the team as we grow and develop to deliver a high-quality psychological therapy service which is forward thinking and innovative.We are looking for an energetic and passionate individual to contribute to the delivery of a trailblazing Talking Therapies service within our referrals/administration team.Main duties of the jobThe team is a dedicated administrative support team to enable the efficient and effective function of the Talking Therapies service.This role will provide general day to day administrative support for various key functions in the service. Previous experience working in a busy office and the ability to multitask are essential criteria together with the ability to work well under pressure and to work unsupervised using your initiative.About usWe're an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly. We deliver community and hospital-based care to improve people's physical and mental health. We also provide specialist support to people with dementia or a learning disability.We are a people organisation and people matter to us. As part of the team, you'll help support the health and wellbeing of the people who live and visit this beautiful part of the UK.Over 4,000 people make up the Trust. This includes doctors, nurses, therapists, plus admin and support staff.We work in people's homes, in community clinics and bases. Some staff work from one of our 13 community hospitals. Our aspiration is to have great people, provide great care, be a great place to work and a great partner.Approximately 568,000 people live here. A third of people who live in Cornwall are supported by acute hospital services in Devon. As a result, we also work closely with our partners in Devon. In the summer, and during other holidays lots of people choose to visit the area. This increases the numbers of people who use our services.DetailsDate posted21 August 2025Pay schemeAgenda for changeBandBand 3Salary£24,937 to £26,598 a year Per AnnumContractPermanentWorking patternFull-timeReference number201-25-617Job locationsBeacon Place, Victoria Offices & Conference CentreStation ApproachRochePL26 8LGJob descriptionJob responsibilitiesTo view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents. Job descriptionJob responsibilitiesTo view a detailed job description and person specification including the main responsibilities of this role, please see supporting documents.Person SpecificationEducation / Qualifications and Relevant ExperienceEssential
  • Level 3 qualification in administration or equivalent level of experience
  • Good basic education, demonstrating high levels of literacy and numeracy
  • Administration experiencewithin a busy office environment
  • Experience in setting up and maintaining admin databases and filing systems
Desirable
  • Previous NHS experience
Skills and AptitudeEssential
  • Excellent organisational skills and an ability to multitask
  • Excellent written and verbal communication skills
  • Analytical approach to problem solving
  • Strong interpersonal skills including influencing and persuasion skills
  • Good keyboard skills with high levels of accuracy for data entry
Knowledge and abilitiesEssential
  • Ability to interpret and summarise information, producing reports
  • Demonstrable ability to use a range of software packages and the internet
  • Ability to communicate at all levels within the organisation
Person SpecificationEducation / Qualifications and Relevant ExperienceEssential
  • Level 3 qualification in administration or equivalent level of experience
  • Good basic education, demonstrating high levels of literacy and numeracy
  • Administration experiencewithin a busy office environment
  • Experience in setting up and maintaining admin databases and filing systems
Desirable
  • Previous NHS experience
Skills and AptitudeEssential
  • Excellent organisational skills and an ability to multitask
  • Excellent written and verbal communication skills
  • Analytical approach to problem solving
  • Strong interpersonal skills including influencing and persuasion skills
  • Good keyboard skills with high levels of accuracy for data entry
Knowledge and abilitiesEssential
  • Ability to interpret and summarise information, producing reports
  • Demonstrable ability to use a range of software packages and the internet
  • Ability to communicate at all levels within the organisation

NHS