Field Service Team Leader - Audio Visual

Prospero Integrated

  • London
  • £45,000-50,000 per year
  • Permanent
  • Full-time
  • 2 days ago
Job descriptionField Service Team Leader – Audio VisualLondon: £45,000 – £50,000 + BenefitsExcellent opportunity for an experienced Field Service Team Leader – Audio Visual to manage and develop a team of AV Field Service Engineers. You’ll act as a technical escalation point, ensure fault resolution to the highest client satisfaction, and drive service improvements across projects and contracts.What you’ll do:
  • Lead, mentor, and train Field Service Engineers.
  • Oversee service contract mobilisations and project handovers.
  • Handle client escalations and advanced fault diagnostics.
  • Contribute to service strategy, documentation, and process improvements.
  • Carry out surveys, small works installations, and occasional European travel.
What we’re looking for:
  • Strong technical knowledge in AV / VC / UC technologies.
  • Excellent communicator with strong client-facing skills.
  • Calm under pressure, organised, and detail-focused.
  • Leadership skills with experience managing remote teams.
This is a fantastic opportunity to join an established AV services provider and make a real impact on service delivery and operational excellence.Apply now to take your career to the next level!Contract/Position Details:About ProsperoProud to be listed in the Times as one of 'The Best Companies To Work For', Prospero Integrated is an innovative and forward-thinking recruitment agency. With over two decades of experience, our consultants work hard to find you the most suitable role, from a wide range of AV jobs across the UK and internationally, in thousands of excellent sites and events. We are an APSCO-audited recruitment agency, and our awards for excellence demonstrate our commitment to high-quality service and best practice.

Prospero Integrated