Audio Visual Field Service Engineer

Prospero Integrated

  • London
  • £38,000-45,000 per year
  • Permanent
  • Full-time
  • 2 days ago
Job descriptionWe’re hiring: Audio Visual Field Service EngineerLondon £38,000 – £45,000 + BenefitsWe’re looking for an experienced AV Field Service Engineer to join our Client’s team and deliver exceptional onsite and remote technical support across enterprise client sites.✅ Competitive salary + career progression
✅ Work with cutting-edge AV/VC/UC technologies
✅ Opportunity to travel (UK & Europe)
✅ Professional training & developmentIf you’re highly skilled in AV field service, thrive under pressure, and want to work with a global leader in technology integration, we’d love to hear from you.In this position you will:
  • Provide onsite and remote AV field service engineering support across client sites.
  • Carry out preventative maintenance, site surveys, and event coordination.
  • Handle small works installations and handover to clients.
  • Deliver high-quality customer service, ensuring client satisfaction and SLA compliance.
  • Manage and update service tickets promptly and accurately.
  • Participate in rotational shift patterns and occasional European travel.
  • Support documentation and administration linked to service delivery.
Desirable Skills & Experience
  • Strong technical proficiency in AV / VC / UC technologies.
  • Experience managing client communications and escalations.
  • Calm under pressure with excellent troubleshooting ability.
  • Highly organised, detail-focused, and able to prioritise multiple tasks.
  • Flexible approach with strong written and verbal communication skills.
  • Inclusive and supportive working culture.
Apply today and take the next step in your AV career!Contract/Position Details:About ProsperoProud to be listed in the Times as one of 'The Best Companies To Work For', Prospero Integrated is an innovative and forward-thinking recruitment agency. With over two decades of experience, our consultants work hard to find you the most suitable role, from a wide range of AV jobs across the UK and internationally, in thousands of excellent sites and events. We are an APSCO-audited recruitment agency, and our awards for excellence demonstrate our commitment to high-quality service and best practice.

Prospero Integrated