Customer Service Planner

Randstad

  • Billericay, Essex
  • £26,000 per year
  • Temporary
  • Full-time
  • 3 days ago
Looking to recruit a Customer Service Planner to join a leading Property Services Company based around BasildonResponsibilities:
  • Liaising with clients, sub-contractors, suppliers and supervisors to schedule appointments
  • Ensuring that future jobs are appointed in a way that will ensure our contractual Service Level Agreements are met and no false promises are given.
  • Using an in house system, you'll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where your role is to instil the customers confidence.
Offering a competitive salary of £26,000 + great benefits including:Requirements:
  • You'll have previous experience within the repairs and maintenance sector, or a trade-based background, with good problem-solving skills.
  • Candidates will have good working knowledge of Microsoft Office, with strong administration, organisational and communication skills, both written and verbal.
  • Able to work in office based in Basildon (Mon - Fri 40hrs a week)
  • Have excellent customer service skills
If you feel this is the role for you attach your cv and apply today!Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.Candidates must be eligible to live and work in the UK.For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.

Randstad