
Berth Planner
- Stanford-le-Hope, Essex
- Permanent
- Full-time
- Deliver outstanding customer service and communicate effectively across all levels of the business.
- Maintain and manage a dynamic 7-day berthing plan, adapting to changes and aligning with commercial commitments.
- Act as the central contact for daily vessel scheduling and movement coordination.
- Work closely with the Planning Manager to optimise labour deployment, balancing cost and operational efficiency.
- Collaborate with Engineering to align daily maintenance schedules with operational needs.
- Build strong relationships with internal teams, shipping lines, vessel agencies, harbour authorities, and other stakeholders.
- Request and manage vessel move-counts and crane splits to ensure accurate labour planning.
- Lead daily operations briefings, presenting current and upcoming berth plans.
- Ensure accurate reporting and availability of key operational statistics.
- Support routine operations with flexibility to adapt work routines as needed.
- Apply technical skills to achieve operational goals and continuous improvement.
- Meet customer and stakeholder expectations in line with operational KPIs.
- Monitor and report on performance metrics.
- Proficient in Navis N4, XPS, MS Word, and Excel.
- Strong customer service skills
- Excellent interpersonal and communication abilities, with a focus on influencing and collaboration.
- High attention to detail with strong planning and organisational skills.
- Confident negotiator with a customer-focused approach.
- Eligibility to work in the UK.
- A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads.
- No unspent criminal convictions.
- Due to manufacturing guidelines on equipment and site safety critical health and safety requirements, we have strict weight and medical requirements that need to be met and maintained. For our safety critical roles health and medical and fitness checks are performed. Requirements include, but are not limited to, weight, height, blood pressure and hearing.
- We may close our roles early, depending on the number of applications received.