Automation Manager

NHS

  • Fitzrovia, Central London
  • £64,156-71,148 per year
  • Permanent
  • Full-time
  • 1 day ago
An exciting new opportunity has arisen at the University College London Hospitals NHS Foundation Trust to lead the automation implementation programme. The new position offers the rare opportunity to directly manage the formation of a new technology service. The successful applicant will be responsible for the delivery of the full scope of the automation services, ensuring full technical consideration is given to meet the efficiency demands of the Trust.As well as being technically competent, the post holder will be required to work across departments and all levels of the organisation, demonstrating understanding of the operational pressures experienced by healthcare services within a secondary care NHS Trust.Main duties of the jobManage a small team of automation developers and business analysts, identifying opportunities for automation and benefits realisation.Prioritise team deliverables and adoption of new technologies and tools, in-line with Trust objectives.Measure and track the benefits realised to report to the Head of Data Systems on efficiencies made.Strong communication skills working with heads of departments and services as stakeholders to further develop a strong reputation for the automation team.Keen interest and understanding of the latest automation technology available and the technical complexities with adoption, particularly within a healthcare setting.Ability to lead the professional development of the team, maintaining high and consistent standards of processes and documentation.About usUniversity College London Hospitals NHS Foundation Trust is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.We provide first-class acute and specialist services across eight sites:University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)National Hospital for Neurology and NeurosurgeryRoyal National ENT and Eastman Dental HospitalsUniversity College Hospital Grafton Way BuildingRoyal London Hospital for Integrated MedicineUniversity College Hospital Macmillan Cancer CentreThe Hospital for Tropical DiseasesUniversity College Hospital at Westmoreland StreetWe are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women's health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.DetailsDate posted02 September 2025Pay schemeAgenda for changeBandBand 8aSalary£64,156 to £71,148 a year per annum inclusive of HCASContractPermanentWorking patternFull-timeReference number309-UCLH-6780Job locationsUCLH, Maple House149 Tottenham Court RoadLondonW1T 7NFJob descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff*
  • UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?Job descriptionJob responsibilitiesFor the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.Come and be a part of the best NHS trust in England to work for, according to our staff*
  • UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row.
UCLH recognises the benefits of flexible working for staff To find out more, visit: Flexible working.To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?Person SpecificationKnowledge and QualificationsEssential
  • Educated to Masters level or equivalent experience
  • Evidence on ongoing CPD activity
  • Experience as an operational or strategic manager in a relevant field
Desirable
  • Qualification in Leadership and People Management
  • Project Management Qualification
  • RPA Certification
  • IT Service Management Qualification
ExperienceEssential
  • Project management experience
  • Experience influencing staff at all levels to ensure project objectives are owned by all members of the team including users and stakeholders.
  • Evidence of the ability to involve teams in analysis of situation and solution development; persuade teams to take on new ways of working and to constructively challenge the status quo.
  • Experience of working in a demanding environment with many, sometimes conflicting priorities.
  • Experience of successfully developing collaborative relationships with a variety of stakeholders
  • Practical experience of managing automation lifecycle, Patient and administrative workflow, template and protocol design
Desirable
  • Experience of delivering automations using key NHS applications including non-clinical / administrative systems
  • Experience of financial and workforce management
Skills and AbilitiesEssential
  • Ability to meet deadlines and complete tasks within agreed time scales.
  • Project management skills; Track record of working closely with agile and diverse engineering teams.
  • Excellent negotiation and persuasion skills.
  • Technical skills in the design and application of process automation.
Desirable
  • Ability to create, review, and improve Standard Operating Procedures.
  • Familiar with the use and implementation of Microsoft 365, Power Apps, including Power Automate.
CommunicationEssential
  • Excellent communication skills, including ability to communicate effectively with a wide-ranging audience.
Personal and People DevelopmentEssential
  • Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and InclusionEssential
  • Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties
Person SpecificationKnowledge and QualificationsEssential
  • Educated to Masters level or equivalent experience
  • Evidence on ongoing CPD activity
  • Experience as an operational or strategic manager in a relevant field
Desirable
  • Qualification in Leadership and People Management
  • Project Management Qualification
  • RPA Certification
  • IT Service Management Qualification
ExperienceEssential
  • Project management experience
  • Experience influencing staff at all levels to ensure project objectives are owned by all members of the team including users and stakeholders.
  • Evidence of the ability to involve teams in analysis of situation and solution development; persuade teams to take on new ways of working and to constructively challenge the status quo.
  • Experience of working in a demanding environment with many, sometimes conflicting priorities.
  • Experience of successfully developing collaborative relationships with a variety of stakeholders
  • Practical experience of managing automation lifecycle, Patient and administrative workflow, template and protocol design
Desirable
  • Experience of delivering automations using key NHS applications including non-clinical / administrative systems
  • Experience of financial and workforce management
Skills and AbilitiesEssential
  • Ability to meet deadlines and complete tasks within agreed time scales.
  • Project management skills; Track record of working closely with agile and diverse engineering teams.
  • Excellent negotiation and persuasion skills.
  • Technical skills in the design and application of process automation.
Desirable
  • Ability to create, review, and improve Standard Operating Procedures.
  • Familiar with the use and implementation of Microsoft 365, Power Apps, including Power Automate.
CommunicationEssential
  • Excellent communication skills, including ability to communicate effectively with a wide-ranging audience.
Personal and People DevelopmentEssential
  • Demonstrate a commitment to professional development of self and others
Responsibilities towards promoting Equality Diversity and InclusionEssential
  • Demonstratable understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties

NHS