Medical Secretary

Stafford, Staffordshire
Permanent
Part-time

2 hours ago

We are a welcoming semi-rural GP practice with a fantastic, friendly team, and were excited to be recruiting a new member to join our secretarial team.This role is a rewarding opportunity to make a real difference, supporting patients and working closely with colleagues to deliver high-quality healthcare.We pride ourselves on providing excellent supportfor our staff, and we are ideally seeking an experienced secretary to become part of our wonderful team.Main duties of the jobWe are looking for an organised, motivated, and enthusiastic Medical Secretary to join our friendly team at our GP practice. This is a rewarding and varied role supporting GPs, managers, and healthcare professionals with a wide range of clerical and administrative duties.Key responsibilities include providing efficient audio and copy typing services (letters, reports, referrals, minutes, and memorandums), maintaining accurate patient records, and ensuring secure use of computer systems. You will be responsible for making appointments, bookings, and admissions, liaising with patients and professionals, arranging and attending meetings, and taking minutes. The role also involves supporting surgical services, COVID and influenza vaccination programmes, and assisting with audits and statistical reporting.The successful candidate will be computer literate, have excellent communication skills, and be confident in dealing with patient queries both over the phone and in person. You will also help manage correspondence, maintain filing systems, dealing with patient requesting eg. reports, letters etcThis is a fantastic opportunity to be part of a supportive practice where teamwork is valued, and your contribution will play a key role in helping us deliver high-quality patient care.About usOur rural practices are situated in beautiful villages with picturesque views. The practice provides excellent levels of patient care. We have GPs, GP Registrars, ANPs, Prescribing Nurses, Nurses, Pharmacists, HCAs, a Musculoskeletal Practitioner, Social Prescriber, Pharmacy Technicians, Dispensers and Mental Health Practitioner.DetailsDate posted03 September 2025Pay schemeOtherSalaryDepending on experienceContractPermanentWorking patternPart-timeReference numberA2234-25-0023Job locationsKiddemore Green RoadBrewoodStaffordST19 9BQLeabank HouseThe CobblesStaffordST19 9NBJob descriptionJob responsibilitiesFor the full Job description please see the attached document.Main Responsibilities

To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
To assist the managers with all clerical and administrative duties.
To make appointments, bookings and admissions as required.
Supporting with the COVID Vaccine booking and administration.
To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
Support the surgical services work and team.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist the completion of medical/insurance records.
File patient records and correspondence in patient medical records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To maintain the computer clinic system in an accurate and secure manner.
To assist with the gathering of statistics and information when required, including supporting in audit work for managers and healthcare staff.
Carry out audits as directed by managers and healthcare staff.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform secretarial duties.
To receive and dispatch mail and maintain a pending system.
Other reasonable roles associated with clerical or administrative work of a secretary.
Help manage and facilitate Influenza vaccine programmes.
Provide support to and where needed work with the any team, including the reception and admin teams to cover gaps in rotas or staffing in times of need to ensure a smooth running of the businesses and practice.

Job descriptionJob responsibilitiesFor the full Job description please see the attached document.Main Responsibilities

To provide an efficient audio, copy typing and word processing service for GPs and health professionals as required. This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.
To assist the managers with all clerical and administrative duties.
To make appointments, bookings and admissions as required.
Supporting with the COVID Vaccine booking and administration.
To liaise and arrange meetings (to include the booking of rooms) as required and to attend meetings and take minutes.
Support the surgical services work and team.
To establish and maintain filing and administrative systems so that written or computer information is easily accessible and secure.
To retrieve medical records and assist the completion of medical/insurance records.
File patient records and correspondence in patient medical records.
To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries.
To maintain the computer clinic system in an accurate and secure manner.
To assist with the gathering of statistics and information when required, including supporting in audit work for managers and healthcare staff.
Carry out audits as directed by managers and healthcare staff.
To provide cover for members of the secretarial team during periods of sickness and annual leave.
In liaison with the clerk responsible, maintain adequate supplies of office stationery in order to perform secretarial duties.
To receive and dispatch mail and maintain a pending system.
Other reasonable roles associated with clerical or administrative work of a secretary.
Help manage and facilitate Influenza vaccine programmes.
Provide support to and where needed work with the any team, including the reception and admin teams to cover gaps in rotas or staffing in times of need to ensure a smooth running of the businesses and practice.

Person SpecificationQualificationsEssential

Educated to GCSE level or equivalent, including Maths and English (C or above)

Desirable

Secretarial/word processing/medical terminology qualifications

ExperienceEssential

Audio typing
Good typing skills 60+ WPM
Experience of working with the general public
Experience of administrative duties
Good command of English
High standard of grammar and spelling
Ability to work on their own and as part of a team
Reliable
Clear and respectful telephone style
Strong IT skills
Effective time management
Ability to maintain confidentiality

Desirable

Experience of working in a health care setting and/or General Practice
Medical terminology

Personal AttributesEssential

Commit to a DBS Check
UK Driving Licence with own transport

Desirable

Ability to work flexibly to meet Practice demands
Sensitive and shows empathy in difficult situations
Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies
Caring attitude to patients
Must value and appreciate the worth of others
A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
Progressive, forward-thinking attitude
Commitment to continuing education and professional development

Person SpecificationQualificationsEssential

Educated to GCSE level or equivalent, including Maths and English (C or above)

Desirable

Secretarial/word processing/medical terminology qualifications

ExperienceEssential

Audio typing
Good typing skills 60+ WPM
Experience of working with the general public
Experience of administrative duties
Good command of English
High standard of grammar and spelling
Ability to work on their own and as part of a team
Reliable
Clear and respectful telephone style
Strong IT skills
Effective time management
Ability to maintain confidentiality

Desirable

Experience of working in a health care setting and/or General Practice
Medical terminology

Personal AttributesEssential

Commit to a DBS Check
UK Driving Licence with own transport

Desirable

Ability to work flexibly to meet Practice demands
Sensitive and shows empathy in difficult situations
Ability to communicate effectively with colleagues, patients, relatives, nurses, other staff and agencies
Caring attitude to patients
Must value and appreciate the worth of others
A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
Progressive, forward-thinking attitude
Commitment to continuing education and professional development

NHS

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