Brand and Device Educator - South
- London
- Permanent
- Full-time
- Act as an engaging trainer withing the brand and device team, to ensure that training delivery is standardized and education KPIs are successfully achieved.
- Deliver engaging, in depth, up to date content in all relevant brands/devices ensuring all delegates feel confident to offer treatments in an appropriate setting.
- Manage schedule appropriately to respond to all account needs and support business development in relevant brands because of cohesive workflow.
- Achieve premium account support by offering educational support that is accessible and ensures a positive patient experience.
- Follow up after training with required data input into relevant systems.
- Ensuring all training feedback, reporting and relevant administration is actioned.
- Prioritise to ensure training feedback is recorded after training delivery.
- Input all relevant training data, to ensure effective reports can be pulled. Highlight any gaps highlighted via reporting.
- Raise and take agreed steps in terms of actions required to ensure a solution focused working approach.
- Maintain and develop the use of Brands and Devices through educational delivery and in clinic support
- Work alongside business development managers to ensure reasonable clinical needs are supported.
- Develop, maintain and create relevant educational content across all relevant functions within the business.
- Achieve clear and concise learning flows by ensuring clear objectives are set for all relevant sessions.
- Identify and create further supportive learning tools where required.
- Support the marketing function of the business to help build product/device awareness.
- Attend and potentially present at external and internal meetings/conferences as necessary to perform own duties and aid business development via a variety of mediums.
- Be aware of competitor developments, activity and feedback relevant information to management.
- Ensure a high level of relevant knowledge, techniques and skills through self-learning & attending organised events.
- Aesthetic in clinic experience
- Relevant Device experience (in at least 2 types of technology e.g. Laser and RF)
- Training Experience: delivery and content creation
- High standards of customer communication, in clinic support and content production/delivery
- Ability to meet deadlines, maintain accuracy and ensure business needs are responded to
- Proven account management from a commercial or educational standpoint
- Efficient IT experience
- Medik8 Experience
- Jan Marini experience
- Needling experience
- Laser training experience
- Clean drivers licence
- Experience with sales force and relevant software
Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.