
Mess Services Lead
- Camberley, Surrey
- Permanent
- Full-time
- This is a full-time position, 37.5 hours per week, (shift pattern 5 days out of 7 - flexible) Various shifts - TBC.
- Annual salary £25,312.
- On-site free parking, access to a cheap gym, and swimming facility.
- You will have access to our Employee Benefits app - which includes online GP access, 100's of discounts, including savings on your weekly supermarket shop and weekend treats.
- We also offer a company package including life assurance, pension contributions, generous holiday entitlement with the option to buy more, and many more benefits.
- You will also be joining a talented team, with fabulous career prospects that could lead to all sorts of opportunities – we LOVE to promote from within.
- We are passionate about developing our people from within; great training and development is available. We also offer apprenticeship schemes, so that your learning journey can continue.
- Ensure the day-to-day food service is delivered in line with contractual need to include any dining activity, cleaning services. Lead the delivery of hospitality bookings daily ensuring that they meet the sponsor/ customers’ needs and are presented in the best light.
- Ensure all team members are coached, mentored, and trained to undertake their daily tasks to meet business needs. Ensure teams follow food hygiene and safety procedures in line with health and safety requirements. Carry out regular team briefs and safety briefs as required.
- Ensure effective management of consumables and sundries associated with delivery and undertake regular and accurate stock checks as required in line with the Sous Chef. Place orders to support the delivery using the correct and approved suppliers. Ensure teams carry out stock rotation and assist with stock checks as required. Report any stock needs, breakages, faults, or hazards identified during the working day.
- Ensure daily cleaning standards of all service areas utilising health checks and assurance tools are completed. Preparation of any other public-facing areas as required including set up for hospitality events.
- Support and on occasions lead the delivery of evening hospitality events covering various styles and themes.
- Take bookings and payments for purchases of food, beverage and any associated consumables as directed and following cash sales handling procedures to ensure security of payments.
- Maximise the use of tools provided for costs and sales management, e.g., Aratrade, GFF, Opx, Kronos, Uniware.
- Undertake relevant training as required in all aspects of the role including classroom and eLearning based.
- Any other reasonable task requested by the manager within the location of work e.g.: assisting other departments where trained to do so.
- Lead in the retail and leisure environment upsells with Coffee lounge promotions and delivery.
- Must have resided in the UK for the past 3 years and have a legal right to work and be able to pass full security vetting and DBS checks.
- Food hygiene certificate – Level 2 - relevant training will be provided through e-learning.
- Health & Safety Level 2 - relevant training will be provided through e-learning.
- Some previous supervisory experience desirable in a food services or retail environment however full training will be provided for this multi-service role
- Proficient level of spoken English