
Temporary customer service administrator
- Guildford, Surrey
- £27,037 per year
- Temporary
- Full-time
- Respond promptly to customer enquiries via phone, email, or chat.
- Provide accurate information about products and services.
- Log customer interactions and update the internal database accordingly.
- Resolve customer complaints with a professional and empathetic approach.
- Collaborate with other departments to ensure customer satisfaction.
- Follow up on customer issues to ensure resolution.
- Maintain a high level of accuracy in all communication and documentation.
- Assist with administrative tasks related to customer service operations.
- Previous experience in a customer service role within the business services industry.
- Strong communication skills, both verbal and written.
- Proficiency in using customer relationship management (CRM) tools.
- An ability to multi-task and prioritise work effectively.
- A positive attitude towards problem-solving and customer satisfaction.
- Attention to detail and a commitment to accuracy.
- Opportunities to gain valuable skills in the business services industry.
- A supportive and professional working environment in Guildford.
- Flexible working hours to suit personal commitments.