Customer Service Administrator

Sammons Group

  • Bordon, Hampshire
  • £24,500-25,000 per year
  • Contract
  • Full-time
  • 2 months ago
Join a fast-paced logistics and distribution team as a Customer Service Administrator, supporting the smooth flow of orders to major clients. This role is ideal for someone with strong organisational skills, keen attention to detail, and a proactive approach to coordination.What's on Offer?
  • Job type: 6-month Fixed Term Contract
  • Location: Bordon
  • Salary: £24,500 - £25,000p/a depending on experience
  • Hours: Full time, Monday to Friday
  • Benefits: Enhanced holiday entitlement, modern and high-end offices, free snacks and refreshments + more
Key Responsibilities:
  • Process customer orders accurately and ensure timely dispatch
  • Coordinate stock movements and resolve stock issues
  • Manage daily admin tasks and monitor shared inboxes
  • Liaise with delivery partners and book shipments using online systems
  • Prepare delivery documents, labels, and basic customs paperwork
  • Support product setup, including packaging details and stock planning
  • Communicate with internal teams to ensure smooth order handling
  • Follow customer instructions and update systems with order info
  • Handle customer queries and resolve delivery issues
  • Provide admin support to the team and maintain a tidy work area
Skills, Experience, and Training Requirements:
  • Strong attention to detail and time management
  • Ability to work under pressure and meet strict deadlines
  • Confident communicator (written and verbal)
  • Organised and numerate with a practical, solutions-focused approach
  • Able to manage multiple tasks and changing priorities
  • Comfortable working with MS Office applications; SAP experience beneficial
  • A team player with a proactive mindset and planning capability
  • Previous customer service experience would be advantageous
How to Apply:If you thrive in a busy environment and are ready to hit the ground running, we would love to hear from you. Apply now with your CV.If you know someone suitable for this role, share the word and through our referral scheme receive up to £250! for further details on our recommendation scheme. This is just one of the many roles we are working on at the Sammons Recruitment Group. Please visit our website for full details on all Permanent, Temporary and Contract career opportunities we are actively seeking candidates for. Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications. Any salary advertised is for search purposes only. If you have not heard from us within 7 days you will have not been successful on this occasion, however, we would welcome your application for alternative vacancies.

Sammons Group