Mental health Recovery Worker

Middlesbrough, North Yorkshire
£27,662 per year
Permanent
Full-time

23 hours ago

At Teesside Mind we work with people in a recovery-focused way across two areas of the service. We are currently recruiting in both areas.Recovery Worker - will work as part of the Foundation and Recovery Service for Teesside Mind under Impact on Teesside. This pathway works with individuals who need support for their mental health alongside social stressors such as debt, housing and barriers to support.Recovery Coach - will work as part of the Community Mental Health Transformation agenda. This framework sets out that individuals will receive mental health care where and when they need it, addressing inequalities in health care and social factors of mental ill health.Main duties of the jobThe post holder in each area will work to support those with more complex mental health and social care needs who, without support, are at significant risk of using crisis care, A&E or other unplanned care services. You will work be confident in working autonomously and providing assertive outreach support, motivation and brokerage to facilitate service user engagement into the right community services. You will promote independence and personal control.About usWere proud to have directly helped 27,000 local people this last year, more than weve ever supported. Weve been working in local communities to improve mental health and wellbeing for 30 years and during that time our support has evolved,enabling us to help people in new and impactful ways.We believe everyone has the rightto enjoy good mental health and our team of trusted professionals provide expert support to help people lead full and happy lives. Whats more, we campaign locally to improve services, raise awareness and promote understanding of what good mental health looks like.Ours is a vibrant organisation to work for and our staff are our most important asset. We know just how important the benefits of a mentally healthy workplace are. So, it's only natural that our people and our culture are at the heart of all we do. Staff wellbeing is a high priority for us and we take great care and pride in making sure that everyone who works with us feels valued and supported. We're dedicated, friendly and open, working together to improve the lives of local people experiencing mental health problems.DetailsDate posted03 September 2025Pay schemeOtherSalary£27,661.67 a year pro rata for part-timeContractPermanentWorking patternFull-time, Part-timeReference numberB0486-25-0019Job locationsThe Mind Centre92-94 Lothian RoadMiddlesbroughTS4 2QXJob descriptionJob responsibilities

To work within the community to deliver an assertive recovery service
To contribute to triage and assessment to identify eligibility, suitability and risk
To undertake assessments, risk assessments and risk management
To engage service users with complex needs using person centred and enabling approaches
To proactively work with service users so they can access and benefit from appropriate services in a timely manner
To undertake complex casework within a high demand service
To work collaboratively with service users to implement support plans and specific outcome tools
To work/liaise with partner agencies to ensure their involvement in and support for service users and the project, including GPs, mental health, criminal justice, voluntary sector and mainstream community services
To ensure work/liaison is maintained with any partner agencies involved with individual care plans
To work collaboratively with service users to maintain change and engagement with other partner agencies/appropriate services
To work collaboratively with service users towards a planned ending and exit from the service
To promote the service within the community
To attend meetings and events and develop networks as appropriate
To ensure that project targets are met
To keep up to date service user records in line with policies and procedures
To produce case studies and other evidence for inclusion in reports for managers and funders as requested
To contribute to service developments/quality improvements
To be responsible for own Health and Safety and contribute to Health and Safety systems and safe working practices
To undertake administrative duties as required and make appropriate use of admin support
To ensure all activities are delivered within legal requirements and Teesside Minds Quality Standards
To work within the policies and procedures of Teesside Mind at all times
To take part in support and supervision as required
To take part in learning and development activities as required
To undertake other tasks commensurate with the position as required

Job descriptionJob responsibilities

To work within the community to deliver an assertive recovery service
To contribute to triage and assessment to identify eligibility, suitability and risk
To undertake assessments, risk assessments and risk management
To engage service users with complex needs using person centred and enabling approaches
To proactively work with service users so they can access and benefit from appropriate services in a timely manner
To undertake complex casework within a high demand service
To work collaboratively with service users to implement support plans and specific outcome tools
To work/liaise with partner agencies to ensure their involvement in and support for service users and the project, including GPs, mental health, criminal justice, voluntary sector and mainstream community services
To ensure work/liaison is maintained with any partner agencies involved with individual care plans
To work collaboratively with service users to maintain change and engagement with other partner agencies/appropriate services
To work collaboratively with service users towards a planned ending and exit from the service
To promote the service within the community
To attend meetings and events and develop networks as appropriate
To ensure that project targets are met
To keep up to date service user records in line with policies and procedures
To produce case studies and other evidence for inclusion in reports for managers and funders as requested
To contribute to service developments/quality improvements
To be responsible for own Health and Safety and contribute to Health and Safety systems and safe working practices
To undertake administrative duties as required and make appropriate use of admin support
To ensure all activities are delivered within legal requirements and Teesside Minds Quality Standards
To work within the policies and procedures of Teesside Mind at all times
To take part in support and supervision as required
To take part in learning and development activities as required
To undertake other tasks commensurate with the position as required

Person SpecificationExperience & QualificationsEssential

Level 3 Health and Social Care qualification
Working with people with mental health needs
Working with vulnerable adults with complex needs
Working with eligibility criteria and to targets
Experience of working in a community setting
Successfully delivering planned interventions
Working effectively with partners agencies
Support planning
Service improvement & development

Desirable

Graduate level qualification in a relevant area

Other Personal QualitiesEssential

Caring, compassionate and person-centred approach
Motivated, assertive and accurate worker
Recovery focused, promotes independence & sense of personal control
Commitment to Minds/Impacts values and objectives
Willingness to work within Minds/Impacts policies and procedures
Willingness to undertake professional development
Ability and willingness to work flexibly
Ability to travel across Teesside for work purposes as required

KnowledgeEssential

Mental health problems, treatments and services
Vulnerable and excluded groups and their needs
A range of emotional, psychological, social and vocational interventions and techniques
Local mainstream and targeted services across sectors
An understanding of the need for a robust service model & its implementation

Skills & CompetenciesEssential

Person-centred assessment, risk assessment, risk management & appropriate decision making on care pathways
Collaboration, liaison, advocacy, partnership working & brokerage
Excellent verbal and written communication
Effective engagement and support planning
Screening and rapid risk management
Complex casework & management
Case monitoring, coordination and endings
Personal organisation, time management and problem solving
Administration and excellent IT skills, including Office 365
Ability to work remotely & autonomously or as part of a team
Ability to promote & self-manage safe & effective practice
Ability to work with minimum supervision, use own initiative & make appropriate decisions
Ability to work under pressure and meet deadlines and targets

Person SpecificationExperience & QualificationsEssential

Level 3 Health and Social Care qualification
Working with people with mental health needs
Working with vulnerable adults with complex needs
Working with eligibility criteria and to targets
Experience of working in a community setting
Successfully delivering planned interventions
Working effectively with partners agencies
Support planning
Service improvement & development

Desirable

Graduate level qualification in a relevant area

Other Personal QualitiesEssential

Caring, compassionate and person-centred approach
Motivated, assertive and accurate worker
Recovery focused, promotes independence & sense of personal control
Commitment to Minds/Impacts values and objectives
Willingness to work within Minds/Impacts policies and procedures
Willingness to undertake professional development
Ability and willingness to work flexibly
Ability to travel across Teesside for work purposes as required

KnowledgeEssential

Mental health problems, treatments and services
Vulnerable and excluded groups and their needs
A range of emotional, psychological, social and vocational interventions and techniques
Local mainstream and targeted services across sectors
An understanding of the need for a robust service model & its implementation

Skills & CompetenciesEssential

Person-centred assessment, risk assessment, risk management & appropriate decision making on care pathways
Collaboration, liaison, advocacy, partnership working & brokerage
Excellent verbal and written communication
Effective engagement and support planning
Screening and rapid risk management
Complex casework & management
Case monitoring, coordination and endings
Personal organisation, time management and problem solving
Administration and excellent IT skills, including Office 365
Ability to work remotely & autonomously or as part of a team
Ability to promote & self-manage safe & effective practice
Ability to work with minimum supervision, use own initiative & make appropriate decisions
Ability to work under pressure and meet deadlines and targets

NHS

Apply Now