
Director/ AD - Business Manager, Investor Sales
- London
- Permanent
- Full-time
- Highly visible role aimed to deliver a best-in-class operating model for Investor Sales - Global Markets team, focussing on the West.
- Structured Problem Solving & Analytical Thinking - Methodical, data-driven approach to dissect complex challenges and deliver scalable, practical solutions. Project management background preferred.
- Global Markets Expertise - Strong knowledge of asset classes, products, and trade lifecycles, with ability to partner effectively across sales, trading, and structuring.
- Stakeholder Management & Influence - Proven ability to engage, influence, and align senior stakeholders across front office, risk, compliance, and operations.
- Execution in Fast-Paced Environments - Thrives under pressure with agility to manage shifting priorities and tight deadlines.
- Entrepreneurial Self-Starter - Commercially minded, proactive, and innovative in identifying opportunities, driving change, and delivering business growth.
- Partner with Investor Sales in UK & Europe and Americas and AME in defining and implementing the business strategic agenda as well as identify and create areas of competitive advantage for Markets Sales to execute on
- Connect Investor Sales in the region with Group product and business agenda
- Focus on problem solving with the aim to simplifing processes and operating model
- Support business in executing account planning management and execution model. Implement changes to align incentives with strategy to drive higher productivity in Sales space
- Take the lead to drive the Markets Sales directives in the region, such as frontier markets in LATAM and Africa, highly regulated market in Continental Europeans
- Ensure streamlined support to Investor Sales, leveraging Markets COO and Markets Ops partners as well as Global Banking stakeholders
- Strong execution, implementation and diligent follow up to drive global strategic initiatives to enhance Markets product delivery
- Ensure management of non-financial risks
- Develop and plan regular and comprehensive business and client analytical reports for senior management across their various teams and client segments
- Focus on the management of budget setting, performance analytics, Coalition wallet sizing exercises and all Markets Sales/Structuring MIS needs
- Focus on Sales process efficiency and client experiences. Connect business with product owners to solve issues holistically and strategically. Have a tactical mindset
- Analyse, communicate and collaborate with key management across CIB support growth of the Markets wallet
- Implement information and tools needed for senior business managers to provide direction, migrate best practices, challenge country performance and utilise MIS to drive results
- Develop and maintain strong internal relationships across CIB and the bank to bridge silos across all Products and Segments
- Collaborate with both Markets Sales and wider CIB coverage teams to provide seamless client delivery and execution
- Analyse MIS at a granular level. Understand and communicate key business dynamics, and identify potential growth areas
- Propose potential growth areas with heads of product sales/trading and the top team, and ensure strong execution so business captures the opportunities
- Engage constructively and diligently follow up on internal decisions that need to be taken in order to enable growth initiatives to be executed
- Work closely with Markets Sales COO for Global Head of Markets Sales, and other Markets COO functions to maximise opportunities for Markets product lines and enhance client offerings.
- Manage product inputs, agendas, materials and track action items for meetings including Markets SMT, CIBMT and others Execute efficiency driven changes in technological and operational framework
- Work closely with relevant Infrastructure Heads/Regional Heads to remediate any business blockages
- Identify where investment needs to support the strategic agenda are required and support securing budget
- Ensure all processes are adhered to across the full remit of the role, in line with approved policies and procedures
- Ensure all countries within the region follow the process governance practices set out by the NFRC
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
- Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
- Flexible working options based around home and office locations, with flexible working patterns.
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.