
Group Leader- Pricing
- Lancaster
- Permanent
- Full-time
- Applies GMP/GLP in all areas of responsibility, as appropriate
- Applies the highest quality standard in all areas of responsibility
- Demonstrates and promotes the company vision
- Demonstrates strong client service skills, teamwork, and collaboration
- Proactively plans and multitasks to maximize productivity
- Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
- Regular attendance and punctuality
- Support and promote company policies and procedures
- Proactive and effective escalation to appropriate management
- Ensure that the quality policy program is understood, implemented, and maintained; identify, prevent, or correct any departures from the quality system
- Enforces safety policies across all areas of responsibility
- Perform laboratory tasks as required to deliver on department objectives
- Perform all functions in support of and in compliance with all state and federal employment regulations
- Communicates effectively with client staff members
- Conducts all activities in a safe and efficient manner
- Performs other duties as assigned
- Foster a positive and professional work environment
- Communicate a clear vision and motivate staff to excel
- Monitor and approve employees' time worked through time-entry system
- Follow communication plan policy for regular meetings as directed by your business unit
- Coach, train, and develop others within the group with respect to their personal development to maximize performance
- Manage workflow and perform daily monitoring to meet customer service needs and KPI
- Conduct semi-annual performance reviews and interview applicants
- Perform training record review for direct reports
- Ensure data integrity record keeping to maintain compliance
- Confront and address problems, concerns and performance issues in real time
- Expand self-awareness and develop leadership skills as defined; attend applicable leadership training based on identified needs
- Effectively delegate and exercise accountability of self and others
- Serve as floor supervisor on a daily basis, effectively transition from peer to leader
- Participate in succession planning with supervisor in preparation for growth of team and self Customer Obsession: Support and coordinate information for calls/audits Numeracy: Basic understanding of quoting process. Identify and take action when pricing is inaccurate.
- Bachelor's degree or equivalent experience
- Minimum 3 years' professional experience
- Background or understanding of Client Pricing, Project Scope Creation, or Biopharmaceutical Analytical Testing
- Authorization to work in the United States indefinitely without restriction or sponsorship
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays