
Group Leader
- Lancaster
- Permanent
- Full-time
- Applies GMP/GLP in all areas of responsibility, as appropriate
- Applies the highest quality standard in all areas of responsibility
- Demonstrates strong client service skills, teamwork, and collaboration
- Proactively plans and multitasks to maximize productivity
- Meets all quality and productivity metrics and demonstrates strong teamwork and collaboration
- Ensure that the quality policy program is understood, implemented, and maintained at all levels of the organization; identify, prevent, or correct any departures from the quality system
- Perform work for both routine and non-routine work as specified by separate and applicable technical job description for individual
- Develop and implement operational improvements
- Supervise others in performing client's service requirements
- Coach, train, and develop others within the group with respect to their personal development and effective implementation of operational improvements
- Coordinate workflow and perform daily monitoring to meet TAT
- Conduct semiannual performance reviews, interview applicants, keep training records up to date for assigned employees, perform succession planning in preparation for growth
- Confront and address problems, concerns, and performance issues
- Coach and develop individual and team to maximize performance
- Monitor and approve employees' time worked through time-entry system
- Expand self-awareness and develop leadership skills as defined; attend applicable
GL I - entry level with no previous relevant supervisory experience
GL II - 2+ years relevant supervisory experience
GL III- 5+ years relevant supervisory experience and can oversee
other leaders
GL IV - 10+ years relevant supervisory experience and oversees other
leadersAdditional InformationPosition is full-time, Monday - Friday 8am-5pm. Candidates currently living within a commutable distance of Lancaster, PA are encouraged to apply.
- Excellent full time benefits including comprehensive medical coverage, dental, and vision options
- Life and disability insurance
- 401(k) with company match
- Paid vacation and holidays