
Scrum Master - WPP OPEN
- London
- Permanent
- Full-time
- Oversee the delivery of product increments from planning to release across all squads within the Customer Success tribe.
- Ensure the timely and high-quality delivery of initiatives, epics, and features in alignment with the product roadmap.
- Proactively manage dependencies between squads (e.g., ensuring Digital Pulse provides the necessary data for Value Measurement) to ensure smooth and timely progress.
- Work with Product Owners and technical leads to plan and execute coordinated product releases.
- Improve agility in processes and tools to reduce time-to-market and enable faster, more frequent deployments to production.
- Ensure frequent releases are used to gather customer feedback and iterate based on insights.
- Identify, track, and proactively mitigate risks that may impact product delivery.
- Track key delivery metrics such as velocity, lead time, cycle time, and predictability to evaluate the tribe's performance and identify bottlenecks.
- Create and maintain dashboards and reports that provide clear visibility into product development progress for stakeholders, including Portfolio Leadership.
- Guide teams in adopting and refining Agile practices (Scrum, Kanban) tailored to their unique contexts.
- Ensure all Agile ceremonies are productive and value-driven, fostering a culture of continuous improvement.
- Build a psychologically safe and collaborative environment where team members communicate openly and take ownership of their work.
- Partner closely with Product Owners to ensure delivery aligns with the product vision and business goals.
- Collaborate on the definition and tracking of OKRs to ensure successful completion.
- Advise on backlog prioritization to maximize business impact and manage stakeholder expectations effectively.
- Experience: Strong Experience of relevant Agile experience (e.g., Scrum Lead, Agile Coach, Agile Delivery Manager, RTE) in one or more organizations, with a strong focus on delivery management.
- Education: Bachelor's degree in Computer Science, Information Technology, or a relevant field preferred.
- Certifications (Preferred):
- PSM II, CSM, SAFe RTE, SAFe Advanced Scrum Master, or a certification in Agile Delivery Management.
- Deep understanding of agile software delivery, the path to production, and other Agile frameworks (SAFe, XP, DevOps).
- Extensive experience with JIRA, Confluence, or similar tools to manage agile programs.
- Proven experience in technology-enabled business transformation, delivering enterprise-level IT and Digital projects.