Senior Application Support Engineer
Just
- London
- Permanent
- Full-time
Web Technologies: React, RESTful APIs, Docker, Azure Kubernetes Service (AKS)
Cloud & Infrastructure: Azure, CI/CD pipelines (Azure DevOps), Docker, Kubernetes
Third-Party Tools: Apigee, Dynatrace, Okta, GitPractical experience with performance monitoring tools such as Dynatrace or equivalent.Skills & KnowledgeSolid understanding of Site Reliability Engineering (SRE) principles, including incident management, monitoring, alerting, and performance tuning.Strong knowledge of Software Development Lifecycle (SDLC) processes.Familiarity with incident management platforms like ServiceNow, PagerDuty, or similar tools.Excellent analytical and problem-solving abilities with a focus on delivering timely and effective solutions.Outstanding communication skills, capable of collaborating across diverse, cross-functional teams.DesirableExperience working with legacy VB and C# applications within a modernised environment.Knowledge of Financial Services applications or retirement products (e.g., annuities, equity release) is advantageous.Experience with automation and scripting to improve manual processes (e.g., PowerShell, Bash).Familiarity with agile methodologies and experience working in DevOps/SRE-driven environments.Company BenefitsA Competitive Salary, Pension Scheme and Life AssuranceAlong with 25 Days Annual Leave plus an Additional Day on us for your BirthdayPrivate Medical Cover and Income Protection, just in caseA generous and highly achievable bonus scheme – paid annually based on individual and company performance against targetsOpportunity to progress within your career both in-role and within the companyFREE access to the Headspace App, a 24/7 Employee Assistance Helpline and Trained Physical & Mental Health First Aiders (On-Site)A variety of Employee Funded Benefits available to you via our Online Benefits PortalPlus, several additional purchase options available for you and your loved onesWhy Just?At Just you’ll have the opportunity to develop your career, whilst making a difference to the lives of those around you. You’ll be part of a company with a strong and distinctive - we’re ambitious, curious and collaborative – and every decision we make centres around being Just and delivering the best outcomes for our customers.We’re committed to building a more sustainable business, and we’re working hard to make progress against our . We're reducing our reliance on fossil fuels in our offices, switching to more sustainable sources of energy and we're investing more of our money in green and social assets.Valuing diversity of thought and fostering a sense of belonging is critical to our business success, driving innovation and balanced decision making. Our work on aims to deliver a brilliant employee experience underpinned by a sense of belonging, where our people feel proud to work at Just. We remain committed to our publicly disclosed HM Treasury Women in Finance Charter and Race at Work Charter targets and support a wide range of employee network and events, championing issues including intergenerational working, social mobility and neurodiversity.Be Bold. Be Brilliant. Be Just.At Just we encourage a flexible and agile working environment for the majority of our opportunities. Get in touch with us to discuss in more detail.About UsWe’re a FTSE 250 Financial Services company who specialise in retirement solutions and right now, our world is moving pretty quickly.How people work, save, and plan for the future is all changing. A new generation of retirees needs a new kind of retirement company. A company who will look for new ways of doing things – and will always put the customer first.That’s who we are. We’re a company on a mission: to become a beacon for the entire retirement industry. Because we believe everyone deserves a fair, secure, and fulfilling retirement. And with you on our team, we’re going to make sure they get it.We’ve built our sustainability strategy around the United Nations Sustainable Development Goals (SDG) and have selected goals where we believe we can make the most difference. By aligning our activity with these global goals, we can make sure we play our part in addressing the wider issues facing the planet and leave a positive legacy to the world. You can read more about our sustainability strategy .Diversity, equity and inclusion are priorities for us. Having a diverse, talented workforce with colleagues of different backgrounds, world views and experiences is the right thing to do. It’s also the most effective way to succeed, innovate and better serve our customers now and in the future. We are committed to our targets on gender and ethnicity and run a number of successful mentoring and sponsorship programmes for our colleagues from diverse backgrounds. We have multiple active employee network groups which champion issues including gender, ethnicity, sexual orientation, disability and neurodiversity. You can read more about our DE&I strategy and commitments .What’s clear about working at Just is that we care. We care about our customers, our purpose, our environment, inclusivity, wellbeing and most importantly - each other. We look forward to welcoming you to the team soon.