Deployment Hub Logistics Coordinator

• The Logistics Coordinators will support the successful performance of day-to-day cross functional service delivery for their assigned contract.
• Be the focal point for offshore personnel on the specified contract and ensure all client requirements are met.
• Working with the Contract Support Lead, foster strong relationships through effective communication and consistent support with both the offshore workforce and the client (where relevant).
• Proactively address and resolve service challenges for employees and the client, ensuring client satisfaction and adherence to contractual requirements and Petrofac governance.
• Maintain a team approach across the Logistics team and the wider Deployment Hub working together to ensure client priorities are met.
• Prepare detailed reports on cross functional performance.
• Ensure all new starts are onboarded correctly.
• Ensure personnel have completed onboarding requirements including CBTs.
• Carry out mobilisation activities.
• Flight bookings where relevant.
• Manage and book PPE.
• Book Hotels, monitor/report on no shows and carry out daily invoice checks as per process.
• Book Medicals including ERT, FTT and monitor/report on no shows as per process.
• Issue check ins.
• Compliance checks.
• Raise requisitions for recruitment of personnel.
• Ensure all offboarding activities are completed across all systems.
• Carry out timely auditing of expenses.
• Accurately record usage of taxis and credit cards as per process.
• Be the point of contact for offshore personnel.
• Resolve pay queries timely, liaising with other parts of the business.
• Manage and maintain all relevant systems i.e. dashboards, ATS, Petrofac Go etc.
• Maintain, create and provide reports as required to Contract Support Lead and for client monthly reporting.
• Support absence management including RTW activities.
• Attend site calls as required.
• Ensure contract data is accurate and up to date including client data sheets and communication/expense codes on Petrofac Go.
• Support cross Hub activities i.e. HR report, Deployment Hub KPI’s, improvement activities etc.
• Provide functional reports as required.
• Participate in Ops on Call rota.
• Carry out meet and greet for Medevacs.
• Carry out inductions as part of the induction delivery rota.
• Carry out root cause analysis regularly as problems occur.
• Identify appropriate corrective and preventative actions from root cause findings.
• Ability to analyse data on reports.
• Ability to interrogate systems.

• Logistics (personnel) experience in a busy, changing environment.
• Experience of working in a client facing role.
• Demonstrable experience in Microsoft office; Word, Excel, Power Point etc.
• Ability to organise workload to meet deadlines.
• Self-motivated with the ability to work on own initiative and as part of a wider team.
• A proactive attitude and aptitude for taking on tasks.
• Continuous improvement mind set and application.
• Experience within a fast-paced environment.
• Ability to understand, and adopt, new systems quickly.
• Experience of working in a safety and quality focused environment.

Petrofac