
Senior IT Infrastructure & Support Engineer
- West Sussex
- £45,000-47,500 per year
- Permanent
- Full-time
- Deliver high-level technical support, troubleshooting complex infrastructure, application, and device issues.
- Maintain and support systems including Active Directory, Azure, Exchange 365, Hyper-V, and backup solutions.
- Enhance IT security through support and optimisation of cybersecurity tools and policies.
- Drive system improvements, automation, and standardisation within IT operations.
- Act as a mentor to junior colleagues, sharing knowledge and guiding professional development.
- Contribute to disaster recovery planning, testing, and business continuity initiatives.
- Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP.
- Proven expertise with Azure AD, Exchange Online, Office 365 and cloud identity concepts.
- Experience with Hyper-V, Veeam, WSUS, endpoint management tools.
- Understanding of network fundamentals (TCP/IP, VLANs, firewalls).
- Familiarity with endpoint protection, email filtering, SIEM, or extended AV tools.
- Exposure to ERP systems (desirable).
- Experience with Jira, Confluence, or similar collaboration tools (desirable).
- 37.5-hour working week with lunchtime finishes on Fridays
- Hybrid / flexible working arrangements
- 28 days annual leave + Christmas closure + holiday purchase scheme
- Group pension (matched up to 5%), life assurance, and income protection
- EV salary sacrifice scheme & share incentive plan
- Wellbeing initiatives, gym discounts & Employee Assistance Programme
- Excellent learning & development opportunities
- Free onsite parking, regular social & sports activities