Job Description:Robert Half is partnering with a UK-based innovation company to recruit a Junior IT Support Engineer for an initial 6-month fixed-term contract.Role:Provide 1st line technical support to staff (in-person, email, or remote)Troubleshoot and resolve hardware, software, and network issuesSet up and configure laptops, peripherals, and user accounts for new employeesMaintain asset registers and inventory of IT equipmentAssist in managing IT ticketing system and ensuring timely resolutionSupport Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) and collaboration toolsDocument technical procedures and FAQs for internal useAssist with basic administration of IT systems and security protocolsEscalate more complex issues to senior IT staff or external providers as neededProfile:Strong interest in IT and technology with a desire to learn and grow1 year experience in a similar role (internship, freelance, part-time, or full-time)Familiarity with Windows and macOS operating systemsGood understanding of Microsoft 365 applicationsExcellent communication and interpersonal skillsA proactive, solution-oriented mindsetAbility to work independently and collaboratively in a dynamic environmentOrganisation:
Initial 6-month fixed-term
London-based, 5 days per week (on-site)
£25,000 - £27,500 per annum, dependent on experience
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