
Relationship Manager
- Luton
- Permanent
- Full-time
- Proactively identify, pursue and convert new business opportunities to consistently meet or exceed sales targets.
- Build and maintain strong, long-lasting relationships with customers by understanding their needs and providing tailored solutions to foster repeat business.
- Manage the end-to-end sales cycle including ensuring timely and precise service delivery and providing customers with the relevant information to close the deal.
- Serve as a knowledgeable and credible finance partner by staying informed of relevant products, market trends, customer needs and competitive landscape.
- Act as a liaison between the company and its existing and prospective markets, negotiating terms of an agreement and closing sales while gathering valuable market and customer insights.
- Maintain accurate and up to date records of customer interactions, ensuring all compliance with both internal policies and external regulatory requirements.
- Work collaboratively with the Risk function to ensure the consistent alignment of objectives, adhering fully to the principles of the Enterprise Risk Management framework of the Close Brothers Group.
- Prepare comprehensive and well-structured credit applications to support informed lending decisions for customers.
- Ensure that all Governance and Compliance requirements are adhered to and all reporting and reviewing activities required by the Regulatory Bodies are carried out to the standards required.
- Ensure you operate within the context of the FCA regulations at all times and that the Treating Customers Fairly initiative is fully adhered to.
- Experience in a customer-facing, Asset Finance sales environment, with a track record of consistently meeting or exceeding targets
- Strong interpersonal skills and ability to effectively communicate at all levels
- Sales driven with an ability to plan and manage own activities and contact strategy
- Strong business and financial acumen
- Excellent sales and negotiation skills
- Valid UK drivers licence
- Some knowledge of the Construction & Recycling industries (with a focus on asset/equipment expertise)
- Ability to analyse and interpret financial information