
Sr. Manager, Strategic Relationships
- Hemel Hempstead, Hertfordshire
- Permanent
- Full-time
- Own and deliver retail marketing revenue through Distribution Partners (DPs), achieving or exceeding annual revenue targets.
- Partner with DP and CP Account Managers to drive a consistent, scalable, and effective marketing approach across all partner accounts in UK and ROI.
- Create compelling and structured marketing proposals, and summit materials to increase partner engagement, conversion, and investment across the channel.
- Collaborate with senior internal stakeholders and external card partners to secure and grow promotional budgets and marketing contributions.
- Create and develop a dedicated reporting suite that aligns to the key commercial objectives to be able to effectively track and report on campaign performance, ensuring transparent return-on-investment (ROI) reporting to stakeholders and partners.
- Drive improvements in campaign execution, performance reporting, and billing workflows.
- Develop and maintain standardised dashboards and tools to assess marketing effectiveness at the DP and card partner level.
- Working with the captured data to perform detailed analysis allowing insight and effective decision making to allow continuous improvements in the commercial models underlaying the revenue targets.
- Leverage category and market insights to shape innovative, high-impact retail marketing campaigns.
- Serve as the central point of contact for marketing opportunities across the DP network, ensuring visibility and alignment.
- Work with finance and operations teams to guarantee timely, accurate invoicing and financial reconciliation of partner-funded activity.
- Proven experience in retail marketing, commercial partnerships, or sales within a fast-paced, high-performance environment.
- Strong commercial mindset with a demonstrable track record of delivering marketing-driven revenue growth.
- Expertise in crafting and presenting persuasive marketing proposals, pitch decks, and investment packs.
- Advanced proficiency in Microsoft Excel and PowerPoint; comfortable handling complex data and building reports.
- Excellent stakeholder management skills, with the ability to collaborate and influence across internal teams and external partners.
- Strong background in building and nurturing senior-level partner relationships.
- Confident working with senior stakeholders within both distribution and card partner organisations.
- Data-driven and analytical, with the ability to measure performance, evaluate ROI, and derive actionable insights.
- Results-oriented team player with exceptional organisational and time management skills.
- Self-starter with excellent verbal and written communication abilities.
- Demonstrated ability to lead cross-functional teams to execute strategic projects.
- Experience in managing direct reports or leading a small team.
- Agile and decisive in prioritising projects that drive the greatest business impact.
- Strong understanding of broader business objectives and how marketing initiatives contribute to them.
- In-depth knowledge of the evolving retail landscape and partner needs.
- Comfortable working with both digital and traditional brick-and-mortar retailers, understanding their unique business models.
- Working knowledge of invoicing, billing, or finance processes related to partner-funded campaigns.
- Experience thriving in matrixed, fast-changing environments where priorities can shift quickly.