
Finance Operations Manager
- Knutsford, Cheshire
- £50,000-65,000 per year
- Permanent
- Full-time
- Lead and manage the end-to-end client invoicing process, ensuring accuracy, completeness, and timeliness
- Work closely with agency teams to align invoicing with project milestones, contracts, and billing schedules
- Ensure compliance with internal policies and contractual obligations
- Ensure sales invoices are uploaded to customer portals correctly and in a timely manner.
- Liaise with internal client service teams to resolve invoicing discrepancies or queries
- Liaise with clients to resolve any invoice queries in a timely manner
- Ensure Purchase Order have been obtained in advance of invoicing and the balance is always sufficient to cover expected future invoice values
- Own the aged debtors ledger, ensuring timely follow-up on outstanding invoices
- Maintain proactive communication with clients regarding overdue balances and support resolution of disputes
- Develop and implement strategies to reduce debtor days and improve cash flow
- Provide regular debtor reporting and analysis to senior management
- Maintain oversight of all project and client data within CMAP, ensuring data is accurate, complete, and up to date
- Act as the key liaison between Finance and Project teams to ensure CMAP supports operational and financial needs
- Act as the key liaison between Finance and Project teams to ensure CMAP supports operational and financial needs
- Identify and implement improvements to CMAP data processes, working closely with internal stakeholders and CMAP support
- Ensure timely setup of new users and projects in CMAP in line with business workflows
- Continuously review and enhance finance operational processes to drive efficiency and accuracy.
- Develop dashboards and reports for financial KPIs relating to invoicing and debtor performance.
- Contribute to system and process projects as required
- Minimum of 3 years in an accounts receivable management role within a project based business where most of the revenue was derived by fixed project fee billing
- Exceptional attention to detail, experienced in process improvement
- Experience using project management systems
- Team player