Finance Operations Manager
- Knutsford, Cheshire
- Permanent
- Full-time
- Lead and manage the end-to-end client invoicing process, ensuring accuracy, completeness and adherence to deadlines
- Collaborate with project and service teams to ensure invoicing aligns with project milestones, contracts, and billing schedules
- Own the aged debtors ledger, proactively following up on overdue invoices and supporting dispute resolution
- Maintain accurate and up-to-date client and project data within the project management system, ensuring integrity and reliability
- Liaise with internal stakeholders and clients to resolve queries and provide excellent financial customer service
- Develop and implement strategies to reduce debtor days and improve cash flow
- Produce dashboards, reports, and analysis to provide insight into financial performance and support decision-making
- Continuously review, refine and improve finance processes to drive operational efficiency and accuracy
- Provide training and guidance to colleagues on systems and processes as required
- Minimum 3 years' experience in an accounts receivable or finance operations role, ideally within a project-based business environment
- Experience managing invoicing and debt collection for multiple clients or projects
- Strong attention to detail and structured approach to work
- Comfortable taking ownership and driving tasks to completion
- Experience with project management systems; CMAP experience is desirable but not essential
- Ability to manage multiple priorities, meet deadlines and adapt to changing workloads
- Proficiency in Excel and other finance or CRM systems
- Organised, proactive and solutions-focused
- Strong communicator, able to collaborate effectively with teams and clients
- Professional, reliable, and committed to continuous improvement
- Confident in managing customer relationships and resolving queries diplomatically