Dispensary Assistant/Receptionist

NHS

  • Marlborough, Wiltshire
  • £12.97 per hour
  • Permanent
  • Part-time
  • 14 days ago
Ramsbury & Wanborough Surgery are seeking a new member to join the Practice Team. We are a friendly, dispensing rural GP Surgery based in Ramsbury, SN8 2QT.We now have a part time vacancy for a Dispensary Assistant/Receptionist - 20 hours per week. These will be set hours as below:Monday OFFTuesday 1pm - 6.30pmWednesday OFFThursday 1.30pm - 6.30pmFriday 8.30am - 6.30pmSaturday participate in AM rota (approx 1 in 6)Main duties of the jobThis is a front of house role which will require excellent customer service skills. Duties include:Meet and greet patients in a warm, welcoming mannerHandling of prepared prescriptions to patientsCollection of prescription charges/checking patient exemption statementsAt times, this can be a physically demanding role requiring lifting, carrying and standing for prolonged periods of time.About usRamsbury & Wanborough Surgery is a rural, dispensing GP Surgery based on the Wiltshire/Berkshire border. We are a training practice with an excellent reputation, providing all aspects of primary care to just over 10,000 patients, with an Outstanding CQC rating. The practice uses SystmOne clinical system.Our EthosWe are a caring practice with a focus around delivering an excellent primary care service to our registered patient populationWe have an open and honest culture for everyone to learn and flourishA strong learning and teaching ethos with medical students, foundation doctors, GP trainees and student nurses.DetailsDate posted20 August 2025Pay schemeOtherSalary£12.97 an hour Free on site parking, NHS Pension and Birthday leaveContractPermanentWorking patternPart-timeReference numberA0657-25-0002Job locationsWhittonditch RoadRamsburyMarlboroughWiltshireSN8 2QTJob descriptionJob responsibilitiesMeet and greet patients in a warm, welcoming manner (front of house in dispensary)Handling of prepared prescriptions to patientsCollection of prescription charges/checking patient exemption statementsCash handling and daily reconciliationProcessing and bundling prescriptions for the prescription pricing authorityUnpack and store pharmaceutical deliveriesWorking with the dispensers in assisting with stock controlEnsuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructionsEnsuring that refrigerated items are stored at the appropriate temperature once receivedSigning off invoices and forwarding for payment to the appropriate staff memberFollowing up credit notes and queries relating to dispensary stock prior to paymentSupporting the Dispensary Team with assisting in preparing prescriptionsUndertaking other reasonable duties within the framework of the post Job descriptionJob responsibilitiesMeet and greet patients in a warm, welcoming manner (front of house in dispensary)Handling of prepared prescriptions to patientsCollection of prescription charges/checking patient exemption statementsCash handling and daily reconciliationProcessing and bundling prescriptions for the prescription pricing authorityUnpack and store pharmaceutical deliveriesWorking with the dispensers in assisting with stock controlEnsuring that drugs are received and stored in an appropriate manner in accordance with the manufacturers instructionsEnsuring that refrigerated items are stored at the appropriate temperature once receivedSigning off invoices and forwarding for payment to the appropriate staff memberFollowing up credit notes and queries relating to dispensary stock prior to paymentSupporting the Dispensary Team with assisting in preparing prescriptionsUndertaking other reasonable duties within the framework of the postPerson SpecificationQualificationsDesirable
  • Customer Service qualification
ExperienceEssential
  • Demonstrate excellent customer service, communication and organisational skills
Desirable
  • Experience working in a GP Surgery
Person SpecificationQualificationsDesirable
  • Customer Service qualification
ExperienceEssential
  • Demonstrate excellent customer service, communication and organisational skills
Desirable
  • Experience working in a GP Surgery

NHS