Our team in Essex are looking for a Telesales Executive to join the team based at the Waltham Abbey site.Role Responsibilities:Financial PerformanceEnsures the effective management of a defined customer portfolio to deliver margin and volume growth whilst delivering continuous improvement in Customer ServiceDrive improvement in gross margin through volume gains, product and trade mixCommercial DevelopmentDevelop and maintain relationships with existing and new K&B customers to ensure K&B is supplier of choiceEnsures effective order capture and entry into ERP system across defined customer portfolio ensure K&B delivers daily service promiseManage daily/weekly monthly delivery of Gross Margin and Credit performance targetsWorks with internal and external sales colleagues to drive customer growth and ensures continued development of new business pipeline with clearly reported Business OpportunitiesManage customer pricing to deliver increased margin per customer and to ensure customers hit minimum drop targetsProvides internal sales support for external Territory Salespeople on customer pricing administration, quotes and service or quality issuesEnsure an effective and comprehensive communication network is established and operating to provide the business with timely and accurate information about matters of relevance to our commercial activitiesDevelop effective links across the business, especially Commercial, Technical, Credit, Procurement, Marketing and OperationsBusiness ManagementEnsures effective management of existing customer base including margin management, customer trials, service levels and complaint resolutionEnsure prompt action is taken to resolve issues including credit risks, quality issues, management of new accounts, lost businessEnsure effective and efficient management of all administrative requirements of customers within the territoryManage sector customers and ensure all relevant information is communicated effectively to the business in a timely mannerKluman & Balter CorporateEnsure Kluman & Balter Sales Manager is fully informed on Territory business performance and ensure alignment to Kluman & Balter requirements and policiesAny other duties deemed appropriate for this role from time to timeMaintaining and developing a positive Health & Safety cultureBrenntag provides equal employment opportunities to qualified applicants and employees of all backgrounds and identities to create a workplace where difference is valued because it forms a resilient and more innovative organization. We do not discriminate on the basis of age, disability, gender identity, sexual orientation, ethnicity, race, religion or belief, parental and family status, or any other protected characteristic. We welcome applications from women, men and non-binary candidates of all ethnicities and socio-economic backgrounds.Brenntag TA Team
