Admin Support Volunteer

Doncaster
Voluntary
Full-time

5 days ago

We are pleased to offer admin support volunteer opportunities within theTalking Therapies teams in Scunthorpe, Rotherham and Doncaster. Please state at which location you would like to be based when you apply.Talking Therapies offers free, confidential support for people struggling with common mental health conditions such as stress, depression, anxiety, phobias, post-traumatic stress disorder (PTSD) and obsessive-compulsive disorder (OCD). The service provides psychological treatments for anyone over 18who is experiencing symptoms of common mental health problems. Alongside clinical treatment, the service also has an employment support team, who can assist patients with any work-related issues they may be having and can help patients to stay in, return to or find work.We are looking for empathic and motivated volunteers to support the admin functions of the teams, including telephoning clients to remind them of appointments and supporting central administration functions and departments.We would encourage anyone interested to contact Christie Holland at christie.holland@nhs.netMain duties of the jobVolunteer duties will include:

Greeting visitors to the department / clinic and providing refreshments
Responding to enquiries in a polite manner and ensuring an appropriate response is initiated Reception duties
Answering telephones
Contacting patients to remind them of their appointments
Delivering and collecting documents around the site
Collation of patient packs/information
Ad-hoc administration duties required to support admin function

About usRotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.To find out more about working for RDaSH and the fantastic benefits we offer visit our website:https://workwithrdash.co.uk/We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:https://youtu.be/WMJSkLoTk4QDetailsDate posted29 August 2025Pay schemeOtherSalaryDepending on experienceContractVoluntaryWorking patternFlexible workingReference number376-VOL-078Job locationsTickhill Road HospitalBalbyDoncasterDN4 8QNJob descriptionJob responsibilitiesPlease view the attached job description and person specification to view the full details about the role Job descriptionJob responsibilitiesPlease view the attached job description and person specification to view the full details about the rolePerson SpecificationEssentialEssential

Good listening skills with a warm, friendly and professional approach
To be punctual and reliable.
To adhere to the dress code for the area in which they volunteer. To aid recognition by staff, patients, service users and visitors you must wear your ID badge at all times.
Be able to work as a member of a team.
To behave professionally and treat others with dignity and respect at all times and adhere to the principles of the Trusts Equality and Diversity Policy

Person SpecificationEssentialEssential

Good listening skills with a warm, friendly and professional approach
To be punctual and reliable.
To adhere to the dress code for the area in which they volunteer. To aid recognition by staff, patients, service users and visitors you must wear your ID badge at all times.
Be able to work as a member of a team.
To behave professionally and treat others with dignity and respect at all times and adhere to the principles of the Trusts Equality and Diversity Policy

NHS

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