Receptionist

NHS

  • Cleckheaton, West Yorkshire
  • £12.21 per hour
  • Contract
  • Part-time
  • 1 day ago
We are looking to recruit a motivated, enthusiastic receptionist to join our team to cover a period of 10 months maternity leave Between Oct 25 and June 2026.The hours we require cover for are 27 per week, working Mon, Tue, & Thu 8.00 -18.00 with a 1 hr unpaid lunch break.We have a great team who can support you in this role.Flexibilty for sickness and holiday abscences is required.Please be advised that early application is recommended due to the potential demand for the position.Previous NHS experience would be an advantage but not necessary.Previous applicants need not apply.Main duties of the jobReceive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.About usWe are looking for a highly motivated Receptionist with good interpersonal and communication skills to join our busy and friendly team with a patient population of around 7,000 patients.We are a forward-looking practice which offers high quality care.The practice is located in Cleckheaton Health Centre and we are walking distance from the town centre.The bus station is directly opposite the practice and there is on site parking to the rear of the building.DetailsDate posted01 September 2025Pay schemeOtherSalary£12.21 an hourContractFixed termDuration10 monthsWorking patternPart-timeReference numberA3362-25-0010Job locationsParkview SurgeryCleckheaton Health CentreGreensideCleckheatonWest YorkshireBD19 5APJob descriptionJob responsibilitiesReceptionProvide an effective and efficient reception serviceProcess appointment requests from patients by telephone and in person as per practice protocolProcess visit/telephone advice requestsArrange and record hospital transport requestsRegistrations of new patients computer data entry and medical records.Process patients change of address computer data and medical records (have knowledge of practice areaProcess repeat prescription request in accordance with practice guidelinesRecord and deliver appropriate messages as necessary and as directedInform and support patients to make choices with regards to their health careRefer and direct patients to appropriate services availableTo chaperone doctors/clinical staff when requiredBe able to cover all reception duties as necessaryKeep reception areas tidy at all timesAdministrationTo have a thorough knowledge of all Practice proceduresTo work in accordance of written protocolsPulling/filing medical records and update as necessaryFiling correspondence received in medical recordsPhotocopy as requestedCheck, sort and file new patient paper medical recordsTelephoneHave working knowledge of telephone system, during and after hoursEnsure practice mobile is charged regularlyInformation TechnologyMake use of information technology systems available within the practiceFollow systems for data security and protectionIdentify and report potential problems and deficiencies of the computer systemOther TasksEnsure building security have thorough knowledge of doors/windows/alarmUndertake such other duties, agreed through consultation, as are commensurate with the grade and job title of the post required from time to time by management Job descriptionJob responsibilitiesReceptionProvide an effective and efficient reception serviceProcess appointment requests from patients by telephone and in person as per practice protocolProcess visit/telephone advice requestsArrange and record hospital transport requestsRegistrations of new patients computer data entry and medical records.Process patients change of address computer data and medical records (have knowledge of practice areaProcess repeat prescription request in accordance with practice guidelinesRecord and deliver appropriate messages as necessary and as directedInform and support patients to make choices with regards to their health careRefer and direct patients to appropriate services availableTo chaperone doctors/clinical staff when requiredBe able to cover all reception duties as necessaryKeep reception areas tidy at all timesAdministrationTo have a thorough knowledge of all Practice proceduresTo work in accordance of written protocolsPulling/filing medical records and update as necessaryFiling correspondence received in medical recordsPhotocopy as requestedCheck, sort and file new patient paper medical recordsTelephoneHave working knowledge of telephone system, during and after hoursEnsure practice mobile is charged regularlyInformation TechnologyMake use of information technology systems available within the practiceFollow systems for data security and protectionIdentify and report potential problems and deficiencies of the computer systemOther TasksEnsure building security have thorough knowledge of doors/windows/alarmUndertake such other duties, agreed through consultation, as are commensurate with the grade and job title of the post required from time to time by managementPerson SpecificationExperienceEssential
  • * IT literate
  • *Commitment to learn and enhance your skills in providing quality care.
  • *Commitment to learn and enhance your interpersonal and communication skills
  • * Administrative experience
Desirable
  • * Experience of working within a Primary Care setting
  • * SystmOne experience
  • * Coding knowledge (CTV3/SNOMED)
  • * Summarising knowledge
QualificationsEssential
  • Must be a UK resident and have the right to work in the UK
Person SpecificationExperienceEssential
  • * IT literate
  • *Commitment to learn and enhance your skills in providing quality care.
  • *Commitment to learn and enhance your interpersonal and communication skills
  • * Administrative experience
Desirable
  • * Experience of working within a Primary Care setting
  • * SystmOne experience
  • * Coding knowledge (CTV3/SNOMED)
  • * Summarising knowledge
QualificationsEssential
  • Must be a UK resident and have the right to work in the UK

NHS