Guest Operations Specialist EDI

Signature Aviation

  • Edinburgh
  • £29,000 per year
  • Permanent
  • Full-time
  • 12 days ago
Guest Operations Specialist - Signature Aviation, Edinburgh FBOFull-time, Permanent ContractSalary: £29,000 per annumWho we are:With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organisation and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team.Signature provides a variety of benefits, programmes, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the communities where we operate and empowering the next generation of aviation professionals.Your new role:As Guest Operations Specialist you will help coordinate the smooth running of our Edinburgh Airport base which includes liaising with aircraft operators, travel organizers, the airport authority, third-party suppliers, air crew, passengers and relevant authorities to co-ordinate the arrival and departure of our clients' aircraft at the airport.You will be the face of the business providing world class service to our customers, ensuring a smooth transition through our facility whilst safely delivering ground services to our customers' aircraft, including towing and fuelling.As you might expect a longer list of duties is in the HR file, but we can discuss this at interview stage, along with salary, benefits and everything else about this brilliant role.About You:
  • Ability to work accurately under pressure in an operational environment
  • Excellent interpersonal skills
  • IT Literate and proficiency in using Microsoft Office programmes – Word, Excel, PowerPoint etc.
  • Additional languages are desirable
  • Valid and clean driving licence
What We Offer:Our people are extremely important to us, so we offer a benefits package designed to motive and reward you, whilst considering your overall wellbeing and all-important work/life integration.
  • Enhanced holiday entitlement
  • Defined Contribution Company Pension Scheme, with matched contribution up to 7.5%
  • Employee Assistance Program – 24/7 help, guidance and support including access to free face-to-face counselling
  • Healthcare Cash Plan (Medicash)
  • Access to an Employee Perks platform (shopping discounts)
  • Free on-site parking (no bus)!
  • Full uniform provided
  • Full access to LinkedIn Learning and ongoing Training & Development Opportunities
  • Global Development Scheme Opportunities
  • Mentorship schemes
  • Recognition programme - performance, going above and beyond, service
  • Employee of the Month, Quarter & Year awards
  • Volunteering / Charity Days
  • Regular social events
  • Enhanced Family Friendly Leave Policies

Signature Aviation