Control Testing Manager

• Vocalink Limited (VLL) is a technology driven payments company with a unique and unrivalled position within the UK domestic payments industry.
• VLL has 4 core service offerings which it delivers in a highly resilient, secure and seamless way, namely:

• Due to these responsibilities and its strategic importance to the UK economy, VLL is designated as a Critical National Infrastructure (CNI) and is regulated by the Bank of England.
• VLL is also an integral member of the Mastercard Group and with it the benefits of financial security, economies of scale as well as access to innovative technologies and a global talent base.

• VLL, in line with its industry peers operates a 3 Lines of Defence(3LOD) risk management model.
• This role is within the 1st Line Risk and Controls Team.
• The Team supports both the Technology and Operations (T&O) functions to ensure compliance to VLL risk management policies and standards including the Control Management Framework
• The Team manages the T&O 1LoD agenda, oversees the governance activities, and provides visibility through reporting and dashboards at all organisational levels. It supports the T&O teams in ensuring consistency in methodology use, assessment processes, and reporting against plans/results, while promoting risk awareness and a proactive risk culture.
• The team operates separately from business operations to ensure that control testing is conducted independently.
• This is an exciting opportunity to join a growing team whose remit covers the breadth of VLL’s operation with exposure to senior stakeholders across the organisation.

• Conduct Control Testing across T&O domains
• Collaboration with Control Owners and Operators
• Support and education on Control Testing to 1LoD teams
• Reporting on progress against plan, results and follow-up activities
• Reporting key risk information to appropriate governance forums

• Conducting control testing across Technology & Operations (T&O) domains in line with the Annual Test Schedule, the VLL Controls Management Framework, supporting processes, and governance
• Collaboration with Control Owners and Operators to gather evidence, identify control gaps, and documenting issues and actions to close any identified gaps
• Identifying areas for improvement to ensure effective, efficient and visible processes and supporting documentation
• Collaboration with colleagues from the 1.5 and 2nd line risk functions
• Consolidating, reviewing and reporting key Control Testing information to appropriate governance forums, key stakeholders and 2LOD functions
• Supporting the development and/or implementation of applicable procedures to enable effective 1LOD adoption of VLL’s risk management policies and processes
• Supporting and deputising for the Director of 1st Line Risk & Controls in the discharge of their responsibilities, including performance management and mentoring/coaching of team members as required
• Present and engage effectively with senior leaders across Vocalink and Mastercard

• Experienced in control testing in a Technology environment [Mandatory]
• Investigative and analytical experience (e.g. enquiry, scanning, analysis, interviewing, testing) [Mandatory]
• Creation and presentation of reporting on control data/plan schedule for audiences at all levels [Mandatory]
• Stakeholder management in an environment with competing priorities [Mandatory]
• Experience in delivering presentations and engaging with senior leadership at the Executive level and above [Preferred]

• Excellent communication skills (both written and oral)
• Excellent reporting and presentation skills
• Ability to self-start, problem-solve and motivate/lead other team members
• Ability to prioritise and plan workload based on Business needs and outcome
• Ability to remain calm and focused when working under pressure
• A flexible yet delivery-orientated mindset
• Adept use of MS Word, Excel, PowerPoint & SharePoint
• Basic understanding of database management and SQL

Mastercard