
Support Engineer
- London
- £25,000 per year
- Permanent
- Full-time
- Troubleshooting and problem solving, addressing hardware, software, and network issues reported by users
- Software installation and configuration, assisting with the installation, configuration, and maintenance of software and hardware
- Knowledge base updates, contributing to the creation and maintenance of a knowledge base, providing solutions to common issues.
- Complete online assessments and a first-stage interview - These assessments are testing your aptitude for learning, not what you know. Show us your potential and then your personality in a face-to-face interview.
- Final competency-based interview - Demonstrate your collaborative skills, problem-solving abilities, and growth mindset to secure your spot in the Academy.
- Empathy & Diversity - Integrity, respect, and a commitment to inclusivity.
- Drive - A goal-oriented mindset with a passion for growth.
- Collaboration - A team-focused approach with a desire to build strong relationships.
- Innovation - Curiosity, creativity, and openness to new ideas.
- Flexibility - Adaptability and resilience in a fast-paced industry.
- Free training - paid from day one
- Performance-based reviews every six months to discuss salary increases
- Referral bonuses
- No exit fees
- 20 days of annual leave + bank holidays
- An extra day off for your birthday
- Pension scheme
- Eye care support
- Death-in-service cover
- Cycle-to-work scheme
- Season ticket loan
- Employee Assistance Programme
- Personal development budget
- Access to alumni and professional networks
- Opportunities to become a brand ambassador