Senior Account Manager - Social & Digital -Global Communications Agency

FleishmanHillard

  • London
  • Permanent
  • Full-time
  • 1 month ago
If you're looking to continue your communications career in an award-winning global agency, then this might just be the role for you!Why FleishmanHillard?We have been named PRWeek's Global Agency of the Year and Best Places to Work; a “Standout Agency” on Advertising Age's A-List; NAFE's “Top 50 Companies for Executive Women” for six years running; and among our firm's award-winning work we've taken home 5 Lions at the Cannes International Festival of Creativity in previous years.We are committed to creating an inclusive and equitable working environment for everyone. As the only PR Agency awarded EY's National Equality Standard (twice!), all applicants will receive consideration for employment without regard to race, religion, ethnicity, gender identity, sexual orientation, national origin, disability or age. Do let us know if you need any adjustments made during the interview process.The Opportunity We're seeking a forward-thinking Senior Account Manager to join our friendly social and digital team. If you're a strategic digital thinker, passionate about earned-led storytelling, and thrive at the intersection of creativity, data, and innovation this might just be the role for you.As a key client-facing member, you'll develop and support integrated programmes across sectors, with a strong corporate communications focus. You'll blend social, influencer, paid, content, and data insight to shape reputation, manage issues, elevate executive visibility, and drive measurable outcomes for leading global brands.What Makes Our Team Special Our digital practice brings together specialists in strategy, paid media, social, content, influencer marketing, and design. We collaborate to create smart, audience-first work that's both strategically sound and creatively brave. From global brand launches to executive social media, our work is as varied as our client list-and no two days are the same.You'll work alongside a diverse, collaborative team at the forefront of digital trends, helping clients drive real change, whether it's building brand awareness, navigating crisis, or delivering performance-driven campaigns.What You'll Do
  • Act as a key digital point of contact for clients, building trusted relationships and understanding their business needs
  • Lead day-to-day digital activity for marquee accounts, ensuring flawless execution and delivery
  • Oversee the development of platform-specific social content and digital strategies
  • Monitor and adapt campaigns using analytics and insight
  • Apply digital trends and innovation to client briefs and agency thought leadership
  • Manage budgets and account performance, ensuring projects are delivered on time and to the highest standards
  • Guide and mentor junior team members, supporting skill development and workload management
  • Identify growth opportunities within existing accounts and support new business proposals and pitches
  • Expand your media and industry network, representing the agency at events and sharing insights
About you
  • Experienced in digital within a communications agency, with a track record of delivering outstanding PR and social campaigns
  • Adept at client management and providing strategic digital counsel
  • Skilled in content creation, writing, presenting, and reporting
  • Organised, proactive, and results-driven, with a passion for digital communications and innovation
  • Collaborative, inclusive, and committed to continuous learning
  • Excited by the opportunity to work across a variety of sectors, including healthcare, FMCG, hospitality, and more
  • Ready to bring new ideas and creativity to a team that's making a real impact
EligibilityYou must have the right to work in the UK and be able to work in our Bankside office at least 3 days p/week.What We Offer You
  • A warm and friendly team with a fantastic portfolio of global and UK clients
  • A truly global network, the opportunity to be part of multi-market campaigns, regularly working with colleagues across the globe.
  • A strengths-based L&D framework with an in-house coach and development opportunities for career defining work.
  • We've fully embraced hybrid and flexible working. We have a great office and human contact remains an important element of our culture
  • Work-life balance, we all work hard but having a life outside work matters to all of us, and we support each other to achieve it.
  • Culture Club - from office manicures, nutritionists, inhouse massage and acupressure sessions, to Yoga on the roof terrace, quizzes, boot camps, exhibits and summer and Christmas get-togethers.
  • Opportunities to join our Employee Resource Groups (global and local), the Shadow Board or DE&I Steering committee.
We treat your data in the strictest confidence. For further information our Data & Privacy policy is located on our website.Apologies in advance but due to the volume of applications we receive we are unable to respond to every application individually.#LI-Hybrid

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