
Head of Hybrid Platforms
- Liverpool
- £85,000 per year
- Permanent
- Full-time
- Hardware: Ensure the suitability, stability and performance of servers, storage, networking and databases.
- Operating Systems: Ensure operating systems are kept up to date and effectively licenced.
- Cloud Services Opportunities: Identify opportunities to move to cloud services in alignment with our future roadmap, scalability, stability, cost effectiveness and performance.
- Cloud Services Management: Ensure our cloud platforms are secure, stable and cost effective.
- Middleware and APIs: Ensure we have robust middleware and API for interoperability and to support data flow and data management.
- Network: Ensure the suitability, stability and performance of the WAN and LAN(s)
- Cyber Security: Responsible for delivering the Cyber security strategy in line with the NIST framework along with CE+ and ISO 27001 and day to day management of security tooling and operations.
- Back-Up: Ensure all platforms are reliably backed up, in accordance with our back-up policies in line with ISO 22301.
- Testing & Quality Assurance: Ensure rigorous standards of testing and QA, delivering reliable and high-quality releases.
- Strategic Leadership: Own, develop and execute a strategy and roadmap for your area of responsibility.
- Team Management: Lead, inspire, and mentor teams. Set clear goals, provide regular feedback, foster professional growth, and create a collaborative and empowered working environment.
- Reporting & Analytics: Develop and present regular reports on service performance, trends, risks, and achievements to senior leadership and stakeholders. Use data to inform decision-making and strategic direction.
- Process Management: Develop and maintain clear documentation, knowledge base, structured processes, and transparent metrics to underpin operational excellence and regulatory compliance.
- Project Management Framework: Ensure IT projects and programs run to time, budget, scope and deliver the expected benefits whilst also being able to move at speed.
- Stakeholder Engagement: Collaborate with legal professionals, IT peers, finance & HR teams, and external vendors to deliver projects and services meeting business and compliance requirements.
- Continuous Improvement: Champion the organisation's drive for operational excellence. Employ quality management methodologies (such as Lean, Six Sigma, ITIL) to streamline processes, reduce costs, and enhance service value.
- Collaborative working: Collaborate closely with other IT teams to ensure stability, performance and security of all IT solutions.
- Facilitate Success: Foster collaboration, outcome driven and high performing teams across IT through the celebration of successes and rapid intervention when needed.
- Risk & Compliance: Ensure all systems and processes meet relevant legal, regulatory, and data security standards.
- Substantial experience in designing and delivering a reliable, secure and cost-effective hybrid platform and infrastructure foundation including servers, storage, networking and operating systems.
- An excellent knowledge of cyber security best practices
- Commitment to excellence and continuous improvement
- Strong business acumen skills including managing budgets and resources.
- Solutions-oriented visionary and strategic thinker.
- Collaborative leader with a passion for team development and mentoring
- Knowledge of risk management, compliance, and data protection