Administrator

NHS

  • Basildon, Essex
  • £23,875 per year
  • Contract
  • Full-time
  • 7 days ago
Do you have a passion for organisation, communication, and making a positive impact? Were looking for anAdministratorto join our dedicated team supporting theEssex Child and Family Wellbeing Service,a vital service delivering health and wellbeing support to children, young people, and families across Essex.As an Administrator, you will play an essential role in the daily running of our service. Working as part of the Single Point of Contact (SPOC) team, youll support our Healthy Family Teams by ensuring accurate data entry, managing communications, handling sensitive information, and helping to keep our service running smoothly.This is a varied role that includes everything from reception support and diary management to safeguarding documentation, database updates, and report collation.This is a fixed term position for 12 months for 37.5 hours a week. You will be based at out Northlands Park Family Hub location.Travel for this role across our Essex Quadrants is required, meaning a driving license and access to a vehicle for work purposes is required for this role.Main duties of the jobAs an administrator you will:Accurately input and update client records using SystmOneManage team diaries and rotas, including allocation of visitsProduce reports for function leads using Microsoft Office and internal systemsRespond sensitively and professionally to enquiries from families, professionals, and partner agencies in person, by phone, and via emailProcess safeguarding and vulnerable client reports, ensuring appropriate escalationMaintain accurate records for audits, KPIs, and performance outcomesProvide basic IT support to colleagues (e.g. logging onto systems, accessing printers/wifi)Support general admin functions: filing, photocopying, stock monitoring, ordering suppliesOrganise meetings and appointments, including minute-taking when requiredAssist with updating internal websites and social media pages as neededMonitor service communication channels and ensure timely responsesTravel to other sites across the quadrant to provide cover as neededDeputise for Band 4 Administrators during leave or absenceEnsure adherence to health and safety policies within office hubsAssist with maintaining and updating client contact schedules to ensure delivery of the Healthy Child ProgrammeFor more details please see attached job descriptionAbout usAbout the CompanyWe change lives by transforming health and care.Established in 2006, we are one of the UKs leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services.Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.Were committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. Were a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.While it doesnt happen often, sometimes a role is very popular, and well need to close it earlier than the date weve shown here. If youre keen to join our team, wed love to hear from you so please apply as soon as you can.To find out more about HCRG Care Group, please visit https://www.hcrgcaregroup.com/about-us-2DetailsDate posted27 August 2025Pay schemeOtherSalary£23,875 to £23,875 a yearContractFixed termDuration12 monthsWorking patternFull-timeReference numberHCRGCG/TP/10129/16642Job locationsHCRG Care GroupBasildonEssexSS13 1QXJob descriptionJob responsibilitiesAs aAdministrator,youll be part of our valued team based atNorthlands Park Family Hub.You will feel valued as aAdministratorwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:
  • A salary of £23,875 with access to our group pension
  • Free tea, coffeeand milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
Our ideal candidate will:
  • Excellent numeracy and literacy
  • Competent IT skills including Word, Outlook and Excel
  • Good interpersonal skills
  • Good organisational skills
  • Accuracy/attention to detail
  • Ability to prioritise own workload
  • Effective time management
  • Ability to work on own initiative
  • Experience of working with confidential and sensitive information and data
  • Understanding of patient needs and NHS
  • ECDL or equivalent
  • SystmOne Experience
A driving license and access to a vehicle for work purposes is required for this role.For more details on our requirements please see attached Job Description. Job descriptionJob responsibilitiesAs aAdministrator,youll be part of our valued team based atNorthlands Park Family Hub.You will feel valued as aAdministratorwithin HCRG Care Group, receiving access to exclusive rewards and benefits including:
  • A salary of £23,875 with access to our group pension
  • Free tea, coffeeand milk at your base location
  • Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
  • Access to your wages as you earn them to help cover lifes emergencies and avoid overdraft fees or high interest rates
  • Online and face to face help with your mental and physical wellbeing from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
  • Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our Outstanding learning and development team, The Learning Enterprise
  • An open, just culture where youre encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care backed up by at least £100,000 of ringfenced innovation funding each year
Our ideal candidate will:
  • Excellent numeracy and literacy
  • Competent IT skills including Word, Outlook and Excel
  • Good interpersonal skills
  • Good organisational skills
  • Accuracy/attention to detail
  • Ability to prioritise own workload
  • Effective time management
  • Ability to work on own initiative
  • Experience of working with confidential and sensitive information and data
  • Understanding of patient needs and NHS
  • ECDL or equivalent
  • SystmOne Experience
A driving license and access to a vehicle for work purposes is required for this role.For more details on our requirements please see attached Job Description.Person SpecificationGeneral RequirementsEssential
  • Click Apply for this job above to view the Job Description on our career site
Desirable
  • Click Apply for this job above to view the Job Description on our career site
Person SpecificationGeneral RequirementsEssential
  • Click Apply for this job above to view the Job Description on our career site
Desirable
  • Click Apply for this job above to view the Job Description on our career site

NHS